Designed Temperatures

They came to my place in May and told me they could do the job, they will call me with an estimate and never did. I called many types and left messages and when spoken to by secretary she says they will call me and never do. I just spoke to them today and they said they no longer do jobs in new bedford yet they are located in New bedford. Lack of communication and respect. Awful customer service. They should of told me that back in May not tell me otherwise leading me on I've been waiting almost a year now. Why is it so hard to find someone to install mini splits.

If you're looking for a friendly company that behaves in a professional a prompt manner, I would highly suggest you take your business elsewhere. We had an emergency job at a medical facility and contracted out for this company to be there to investigate the issue. Their service manager called us several hours after they were due to arrive to let us know that they would not being doing this job today and, in fact, had no intention of ever doing this job. Had I known that their employees would be this rude and incompetent, I never would have reached out to them in the first place.

They stand buy there work when issues arise, and make things right! Very happy with there service department

Beware of this company they came and put leak stop in my mitsubishi mini split. According to the manufacturer they ruined my whole system and now it needs to be replaced they gave me an estimate of 3200 dollars saying that was just for labor I am getting estimates between $3500-$4100 for whole new system plus labor. I have all my receipts from previous years showing they put the leak stop and the last technician invoice saying that they put the leak stop and now unit needs to be replaced per manufacture. I will be filing a claim at the courts asap.

Matt was super helpful and very professional. Fit me into his very busy schedule and found me a used compressor so we didn't have to pay for a custom order since our system is older. Great work.