Comfort Professor

When an air conditioner quits in a July heat wave and nobody picks up the phone, that is the call Comfort Professor's customers keep describing. One homeowner, writing in July 2026, had been calling around on the Fourth of July with the unit dead and no one answering or able to help, until this company answered and scheduled them. Another, writing the same month after their a/c died on a Friday evening with the house at 87 degrees, said Derek answered immediately, said he would see what he could do, and called back. The company runs out of 100 Research Dr in Wilmington and says it works across Greater Boston, handling HVAC installation, repair and maintenance along with plumbing, drain and sewer work, and water treatment. It describes itself as locally owned and operated, started by Massachusetts natives, with a leadership team the site credits with over 100 years of combined industry experience. Google gives it 5 stars from 47 ratings, and Angi and HomeAdvisor each show 5.0 from 17. What customers actually describe is mostly cooling-season rescue work: in a July 2026 review, Ken had a split air conditioner going within an hour after a brutal heat wave; a June 2026 Angi reviewer said Steven repaired an AC that two years of other repair companies could not, when everyone else had said it needed replacing. Installations run alongside that — two mini-splits in an auxiliary dwelling and a brand new heating and cooling system, both in July 2026 reviews, and in a June 2026 review, a plan from Derek for a classically complex old two-unit building that Josh and a crew installed. Plumbing turns up too: a leaky shower someone came out to look at right away and got fixed quickly, a water heater replacement where Kim in the office sent someone out that day (both July 2026), and a May 2026 call to a Boston-area rental for a mainline issue where they arrived within 60 minutes of the call. Kim's name recurs across several reviews for exactly that — getting a technician moving the same day. One thing to pin down first is whether they come to you. The site names Boston, Cambridge, Newton, Somerville, Brookline and Medford, while reviewers describe an AC installation in Braintree and a bar in downtown Manchester, so ask about your town before you count on them. For a dead AC in a heat wave, or a water heater that has to be replaced this week, they are a straightforward call — say up front whether it is the HVAC or the plumbing side you need, and ask who will be handling it.