Connection Plumbing & Heating LLC

Whole house without water, and the taps running again within 2.5 hours of the first call: that is how one customer describes calling Connection Plumbing & Heating, adding that parts were replaced at an affordable rate. A customer whose water heater failed on a Saturday says the company had them up and running first thing Monday with a whole new setup, and later fixed a low-pressure shower. The company describes itself on its BBB page as a residential and commercial plumbing and heating business, naming hot water heaters, boilers, pipe thawing, steam heat pipe fitting and drain cleaning among its services. Its BBB grade is A+. A 2026 customer said the company answered a call at night about a burst pipe leaking water from the top floor to the kitchen, and that Carl and Joe replaced the pipe and turned the water and heat back on. A 2026 customer said the team replaced a boiler, added a hot water heater and added a pressure reducing valve. A 2026 customer booked a same-day emergency check on a tankless water heater and said technicians Carl and Joe arrived on time, walked through their findings and gave a solution that was fixable the same day. A 2026 customer said the company came the same day on three commercial emergency calls. A 2025 customer said Carl and Joe removed an old Navien system and installed a new one. A 2025 customer said the company came out within a half hour, once for a broken pipe and once for a no-heat emergency. A 2025 customer said Carl did major in-wall plumbing work in their building after bad experiences with four previous plumbing companies. A 2024 customer said the company replaced a tankless water heater, from removing the old equipment to the installation, at a reasonable price. A 2023 customer said the company replaced a water heater after the customer had spoken with or gotten estimates from five other companies, and had zero problems since the installation. It holds an active Connecticut P1 plumbing licence, PLM.0286884-P1, under Connection Plumbing & Heating LLC.