Cooling Unlimited, Inc.

Cooling Unlimited is a Reading, MA outfit built for the moment the air conditioner dies on the worst possible day. One customer lost AC on one of the hottest days of the year, called Saturday morning, and had someone at the door within an hour. Another's system quit on a Thursday; a tech was on-site by Friday noon and had it running again in about an hour. A third called on a Friday evening when their thermostat died mid-cold-snap — a rival company had quoted five weeks out, Cooling Unlimited replaced it in thirty minutes. The numbers back up that pattern: 4.8 stars across 786 Google ratings, an A+ with the Better Business Bureau as an accredited business, and an active Massachusetts HVAC/sheet-metal license (269-SM-B). Named technicians show up again and again in the reviews rather than an anonymous "crew" — Armani talked one customer through rigging a fix for an air conditioner old enough that most shops would have just sold a replacement, Kevin and Julius get called out by name for walking people through diagnoses, and repeat customers describe using the company for years, one saying over two decades without disappointment. A few things are worth asking about before booking. One customer says Cooling Unlimited filled out Mass Save rebate paperwork incorrectly, submitting a whole-home rebate as a partial one, and only recovered the full amount after contacting Mass Save directly; the same review describes a new heat pump that wasn't blowing correctly and took several visits before the company agreed something was wrong. Separately, a customer who had a capacitor replaced during a routine tune-up said the technicians were friendly and knowledgeable but felt the price was steep. And not every job ends in a fix — one reviewer's air conditioner was old enough that Cooling Unlimited couldn't repair it on the spot. This is a solid call for a heating or cooling breakdown that needs same-day attention, and for ongoing maintenance from a company reviewers keep coming back to. If the job involves a utility rebate like Mass Save, it's worth double-checking the paperwork yourself before it's submitted, and getting the price in writing before a repair on an older unit starts.