Verified record
Tirana HVAC is a Stoneham, Massachusetts shop run by Mark, and the single thing that shows up again and again across dozens of reviews spanning 2020 through 2026 is what he doesn't sell people. A 2021 review described another company quoting over $6,000 to replace a whole system; Mark diagnosed the actual problem for $110. Another described a well-known HVAC company recommending a $15,000+ AC replacement; Mark found a $40 part was all that was needed. A 2026 Angi review told nearly the same story: a $1,000 cleaning or a $15,000+ replacement quoted elsewhere, resolved for much less once Tirana looked at it. On r/boston, a 2025 comment described the same pattern — quick responses, honest feedback including being told an upgrade wasn't needed yet, and fair pricing. In a May 2026 r/medfordma thread, a commenter said of Tirana HVAC that they have been very happy with it. Beyond the diagnostic honesty, the reviews describe real installation work at scale: two outdoor units and seven indoor units installed in two days in 2022, a Mitsubishi AC/heat pump system praised as knowledgeable and timely in 2023, a full furnace replacement with a redesigned duct and vent system in 2020, and repeated minisplit and thermostat (Nest, ecobee) installs going back years. Reviewers consistently mention Mark explaining what he's doing as he works rather than just doing it. Across platforms, the numbers back up the pattern — Angi and HomeAdvisor each show a 4.9-star average from the same 135 ratings (97% five-star), and Google separately shows 5.0 from 24 ratings. Angi's own listing describes the company as a ductless installation specialist working with Mitsubishi Electric, with a no-charge-if-unhappy promise. There's no negative written account to weigh against any of this — even the platforms' own small sliver of four- and two-star ratings shows up only in the aggregate numbers, not in any review text here. For anything from a broken AC in the middle of summer to a full minisplit or furnace install, Tirana is a strong call — the specific, repeated detail across independent reviewers about being told the truth rather than sold an upgrade is the kind of thing worth weighing heavily when choosing an HVAC company.
“We have been very happy with Tirana HVAC.”
“We used Tirana HVAC for a variety of services, including maintenance of our system, quotes for updating our system, etc. Each time, they responded quickly, gave us honest feedback (including telling us there was no need to update at this time), and fair pricing. They've even given us additional services at no charge (extended warranty on a product we didn't buy through them but they installed; offering to changing out our air filters because they remembered the last time they were at our house was 6 months ago and you should change them every six months). They are truly amazing.”
One of my central AC units stopped working. A HVAC company did a quick check and recommended either a cleaning for $1,000 or a full replacement for at least $15,000. During my search for additional quotes, I came across Tirana HVAC, which has many outstanding reviews. I called that morning to ask about the cost of replacing the unit. Mark answered the phone. After patiently listening to my description, he suggested that the unit should first be examined to determine whether it could be repaired at a much lower cost. To my surprise, Mark and his colleague came that same afternoon and performed a thorough diagnosis. They discovered that the condensate drain was clogged and that the indoor evaporator unit had shut down due to the drainage issue. They fixed everything quickly and professionally. When it came time to pay, I was surprised that the charge was far lower than expected. Mark and his team are professional, knowledgeable, honest, and genuinely kind. I highly recommend Tirana!
The Tirana team is incredible and quite literally saved our lives this week. Our regular HVAC company came to do a routine inspection this weekend, broke our heating system through negligence and gave us a repair quote for thousands of dollars. They left us without heat before a historic blizzard and had no urgency or care for the danger they were leaving us in. Tirana had done another job for us in the past, so we immediately called them for a second opinion. They helped us resolve the issue as efficiently as possible and charged us a fraction of our initial quote. Tirana is an ethical team that does not upsell or heavily markup their prices like some of the PE-backed companies. We are incredibly impressed with their work.
A few of the wires in my HVAC system burned up because of the recent heatwave, and Tirana was able to come out the same night and fix everything for a price less than many other places charge for their so-called "call out fee". Would highly recommend going with them instead of the bigger name (bloated, overpriced, borderline-scammy) ones in Boston.
Highly recommend Mark and Tirana HVAC - they installed minisplits at our home and they did a perfect job. They were the most reasonably priced company we found and the service was impeccable.
I hired Mark because he was highly recommended by others. My experience was phenomenal. I cannot thank him enough. He always came when he said he would. The job was completed timely everything was cleaned up and to my specifications. Mark was always concerned that I was Pleased with everything he was doing. He explained things very well and I understand how to work the system, he was reasonably priced as I had had many quotes. By far the best contractor I have dealt with in a long time he is the only person I will go to for HVAC ever . You should definitely hire him.
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3 changes recorded — last scanned Sep 19, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Tirana HVAC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Solves what others missed5.0
Prompt scheduling5.0
No upselling4.5
State-verified HVAC licenseNot yet rated