Absolute Precision Plumbing, Heating & Cooling

Absolute Precision Plumbing, Heating & Cooling is a Middleton, MA plumbing and heating shop with an active Massachusetts plumber's license (3304-PL-C) and an A+ BBB accreditation. It handles the full range of household plumbing and heating calls — water heaters, boilers, oil burners, leaks, and AC/heat pump maintenance. The written record runs deep: 457 reviews since 2021, and the last six months alone brought 44 with none negative. Two names come up constantly — Bryan and Brad — and reviewers describe the same pattern almost every time: same-day or next-day arrival, a clear walk-through of what's wrong and why, and cleanup before leaving. One 2026 review describes a 5:30am basement flood where a new water heater was installed by noon that same day; another describes a no-heat boiler call fixed on the spot. A handful of customers have hit friction reaching the office rather than the field technicians. A 2023 review says more than 20 calls and voicemails went unanswered, and a 2025 review update reports two months of unreturned calls and texts about a follow-up issue with an earlier installation — both isolated, but worth knowing about if something needs revisiting after the job is done. With 17-year repeat customers among the reviews and a technician bench — Bryan, Brad, and others — that shows up by name in review after review, this is a company people call back for plumbing and heating work alike. Just confirm who to reach if a callback is ever needed for a warranty or follow-up item.