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Verified record
License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported. Look up in the official Massachusetts registry ↗
- Not rated by the BBB
- 1 review in the last 6 monthsNo negatives
- 33 work photos
Highlights
- Consistent process — arrives on time, explains repair, cleans up
- Prevention advice — points out how to stop the problem recurring
- Long track record — positive reviews span 2021 through 2026
Crack X is a Natick-based foundation crack repair and waterproofing company that traces its roots, by its own account, to 1985 — founded as Poxy-Crete by the late Wayne Fortier before becoming Crack-X, and run today as a family business by Peter Gormley. The reviews, spanning 2021 through mid-2026, describe a consistent pattern: a technician arrives on time, explains the repair before starting, and often points out ways to prevent the problem from recurring. In a June 2026 review, a customer who'd used the company for a foundation repair years earlier called them back for a bulkhead joint foam injection project, praising clear communication throughout; in a 2025 review, a technician repaired a vertical shrinkage crack running through a foundation wall, offered to check for additional cracks, and cleaned up thoroughly. Another 2025 account described a stubborn basement leak that showed up after rainstorms, patched with specific advice on preventing it going forward. In a 2022 review, a leaking main water drain pipe was fixed at the source and hadn't leaked again by the time of writing, at a lower quoted price than competitors who couldn't pin down the cause. Several reviews across the years name different technicians — Alex, Chris, Jessiah, Greg, Lucas, Jakob — each described the same way: on time, communicative, and thorough. Crack X lists membership in several trade groups, including the International Concrete Repair Institute and regional home builders associations, by its own account. For a foundation crack or basement waterproofing issue in the MetroWest area, Crack X has a long, consistent record on the specifics that show up in its reviews.
What does basement waterproofing cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Crack X. Use it to sanity-check bids, then get the real number in writing.
Not sure which you need? Start with an inspection — many reputable companies assess free, and independent assessments run up to $500.
The wall run getting the drain — a full 30×40 ft basement is about 140 ft.
Estimated range
$7,600 – $15,000
Typical waterproofing project around $11,300
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