Verified record
Crack X is a Natick-based foundation crack repair, masonry restoration, and basement/bulkhead waterproofing company with roots going back to 1985, when the late Wayne Fortier founded it as Poxy-Crete before it became Crack-X; the company says it is now family-owned and led by Peter Gormley, who took over after Fortier's passing. It operates out of several New England offices and is listed on the Procore Network as a specialty waterproofing contractor. Sixteen Google reviews from 2021 through mid-2026, all five stars, describe a range of named field technicians — Alex, Chris, Jessiah, Lucas and Jakob, Greg and James among them — handling foundation crack repairs, bulkhead work, and basement leaks after storms. Reviewers consistently note promptness (several mention technicians arriving early or right on time), clear explanations of the work and follow-up recommendations, and repair jobs that held: a 2026 reviewer whose foundation was repaired years earlier came back to the company for a bulkhead job specifically because of that earlier work's quality. A 2022 reviewer said the company gave an honest assessment that ended up saving them money rather than upselling repairs, and a 2023 reviewer, writing as a single female homeowner who hadn't always had great experiences with contractors, called the visit from Jakob and Lucas respectful, communicative, and outstanding. There isn't a negative account on file to weigh against that record, and the written history, while not huge, spans five years with no apparent gap in quality across the many different technicians named. For a homeowner anywhere in the company's New England service area dealing with a foundation crack, a leaking basement, or bulkhead issues, this is a consistently positive record from a long-established specialist — worth confirming any current licensing or warranty terms directly, since none appear in what's on file here.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Crack X. Use it to sanity-check bids, then get the real number in writing.
Not sure which you need? Start with an inspection — many reputable companies assess free, and independent assessments run up to $500.
The wall run getting the drain — a full 30×40 ft basement is about 140 ft.
Estimated range
$7,600 – $15,000
Typical waterproofing project around $11,300
Crack X has completed extensive foundation crack repair work throughout our community, including repairs to my own foundation several years ago. I was very impressed with the quality of Alex's workmanship at that time, which is why I chose to call Crack X again for my bulkhead joint foam injection project. From start to finish, Greg and Steve were excellent to work with. They arrived on time, communicated clearly before, during, and after the job, and took the time to thoroughly explain the process and answer all of my questions. Their knowledge, professionalism, and passion for their work were evident throughout the project. Greg took tremendous pride in the workmanship and was actively involved in ensuring the job was done correctly. It's refreshing to work with people who genuinely care about the quality of their work and customer satisfaction. I highly recommend Crack X to anyone in need of foundation crack or bulkhead joint repair services. They have earned my trust and future business.
Excellent Job. Alex did a great job . Took care to do it correctly and quickly.
Had an issue with water leaks in the basement after rain storms and reached out to Crack X. Alex was prompt, professional, friendly, and knowledgeable. He always explained what he was doing and gave recommendations to what we could do to prevent the problem in the future. He did a fantastic job patching things up in the basement and tidied things up before he left. I would highly recommend Crack X for your foundation problems.
Greg, Alex and James completed my foundation repair incredibly. They were on time, efficient, informative and and respectful. They are truly an asset to the Crack X organization.
Outstanding service and prompt response, highly recommend!
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Jul 1, 2026.
Roof survived a major storm intact5.0
State-verified Home Improvement Contractor license3.3
Foundation repair completed in a week4.0
Active state license3.6
Crews come back to fix issues3.5