Craig Smith

Craig Smith is a Lowell, MA contractor. Its HomeAdvisor profile, written by the business as C Smith & Sons, says it has over 40 years of experience in the business. In a 2021 review, a customer said he arrived knowing what was to be repaired, which was replacing shingles on the roof, looked up and saw exactly where the shingles came from, went right to work and was finished in no time. The same customer said he checked other areas of the roof and said the roof was in good condition, with some years to go before another roof would be needed. In a 2022 review, a customer called Craig's price very reasonable, said his crew came when they were expected and took great care, and wrote "I absolutely LOVE the copper. The slate looks amazing." That customer added that Craig followed up several times to make sure everything was still good. In a 2019 review, a customer said Craig gave a timely and detailed estimate with a couple of options, recalculated it based on final needs, and that he and his team put up gutters around the house and installed all new downspouts. The same customer mentioned the use of an answering service and waiting for a callback, adding that Craig usually called back within 24 hours. In a 2020 review, a customer said Craig returned a call right away, came out that day with a quote, and the job was done that week. In a 2020 review, a customer said gutters installed by the business leaked over the 4 corners of the house during moderate and heavy rain, that the problem was reported with video proof, and that there was no fix; the same customer said the leaf guards function poorly. In a 2017 review, a customer said the crew did not clean up after the gutters were installed and left nails on the ground and debris from the removal of a wooden gutter.