Crosby Fence Company

Crosby Fence Company is a residential fence installer based in Orleans, Massachusetts, working out of a shop at 16 Industry Way and serving Cape Cod broadly. The company says it has been building custom fences in the area for more than 40 years, and Massachusetts' registry confirms an active Home Improvement Contractor license (HIC 217667) held under the company's own name. Reviewers who have hired Crosby describe a genuinely custom operation rather than an installer of pre-made panels: several say the crew fabricates wooden fences in its own shop, citing details like cedar posts painted below ground for rot resistance and tongue-and-groove boards with no gaps. Customers across privacy, picket, post-and-rail, chain link, vinyl and aluminum fencing report installs finished on the timeline and price first quoted, sites cleaned up each day, and crews described as courteous and communicative. A recurring pattern is long-tenured, repeat customers — several reviewers say they have used Crosby across 15 to 20 years and multiple properties or projects, and describe the company responding quickly and at no charge when an existing fence was damaged by a fallen tree or a vehicle strike. One reviewer, a self-described Realtor, said she recommends the company to her own clients without hesitation. The review record is almost uniformly positive — 27 of 28 on file are five stars, with one four-star review — but a September 2025 review stands apart: that customer called the experience "rather unprofessional and pushy" and said they didn't like how they were treated by an employee named Paul. It's a single complaint against an otherwise long and consistent record, but worth asking about directly, particularly who your day-to-day point of contact would be. Crosby Fence is not BBB accredited and BBB has not issued it a rating, though the BBB file shows no complaints or government actions against the business and independently confirms its tenure (in business since January 1986, about 40 years). Homeowners who want a fence built to a specific or unusual design — a dog-safe enclosure, a privacy screen worked around a town-approval requirement, a custom outdoor shower enclosure — appear to be the customers most satisfied here; the company's shop-built approach and willingness to revisit and repair its own work at no charge look like the differentiators worth weighing against other quotes.