Crowe Fence & Deck Supply works out of a yard on Route 101A in Amherst, New Hampshire, and does two related things: it installs fences, decks and railings, and it sells fencing and decking materials wholesale and retail to people building their own. The company says it started in 1984 and has been at it 42 years, a start date the Better Business Bureau file also records.
Ownership is the one place the sources part company. Crowe's own site says ownership passed to Shawn Kelly in 2024; the BBB profile still lists Richard Crowe as owner and Michael Crowe as vice president of sales. Ask who you are contracting with.
The work homeowners describe is mostly fence, and it is specific: a chain-link run extended, 200 feet of post-and-rail, black chain link chosen to hold dogs and children, split rail, a cedar fence with a lamppost, and a privacy fence threaded between a tree line and a boundary in about a week. Aluminum railings for a new front entrance and a handrail down a steep slope to a pond come up as well, alongside counter sales of Illusions fencing materials.
The praise is dense and recent, and it keeps naming the same people. Shawn, Mike, Ryan, Rick and Anne recur across separate 2025 and 2026 projects. Reviewers describe crews arriving early, working through cold weather, bringing sample fencing out so the look could be chosen on site, and leaving lawns as they found them. Several describe the company coming back after the job: a storm-flattened panel replaced free the next day, a faulty post reordered without argument, an owner phoning the day after completion to check the customer was satisfied. One 2025 reviewer describes a third faultless project and says Crowe has been their fence company since 2006.
The complaints on file are about the office rather than the fence line, and they sit in 2023 and 2024. A February 2023 customer who spent $10,000 says a gate latch that would not close was looked at and then never followed up, despite emailed reminders. A September 2024 shopper says a parts quote promised for the next morning still had not arrived a week and a half later, and bought elsewhere. An April 2023 reviewer reports poor installation quality, with a fence under two years old already needing repairs. A November 2024 reviewer raises the same communication problem, then reports being told there was new ownership; an August 2025 four-star review describes early scheduling communication that went badly until the owners were reached directly. One 2025 reviewer says pricing probably runs above average for the area, while rating the service highly.
Google publishes 4.6 stars from 57 ratings, and the BBB grades the business A+ on a profile that is not BBB accredited. New Hampshire does not register fencing or home-improvement contractors, so there is no state licence to look up for this trade.
They are a reasonable call for a homeowner around Amherst, Nashua, Bedford, Hollis, Brookline or Jaffrey wanting an installed fence, railing or deck, and for a do-it-yourselfer buying materials. Before booking, confirm who owns and runs the company now, get your quote date and install dates in writing, and agree what happens when something needs adjusting after the crew leaves.
