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CT Appliance Repair LLC holds a 4.9-star average from 49 Google ratings, and the company says it offers free estimates. A recent customer said John diagnosed the issue with a SubZero freezer, got the correct part and installed it, and made sure the freezer parts were clean before putting it back together. When the shop did not have the part a dryer needed, a recent customer said John found it at another shop and finished the repair the same day. A different recent customer wrote that after two earlier service calls with no clear diagnosis, John located the problem, called the company and helped them get a sizable rebate on an out-of-warranty appliance. One more recent account has John quickly fixing a misaligned freezer rail so the door would close. A 2026 customer said John came to the house the same day and diagnosed a freon leak/compressor failure for a very reasonable fee. A 2025 customer whose dryer, dishwasher and washer failed within a few months said Jean-Claude explained the issues and let them decide; one was repaired and the other two were replaced. In 2025, a customer said Jean, whom that review calls the owner, answered after normal business hours, arrived the next morning and fixed a washing machine the same day the parts arrived. A recent customer was given a 10 a.m. to noon window, called at 1:30, and was told the technician had been in an accident. That customer said they should have gotten a call and lost half a day waiting for a repair that never happened.
John was so awesome! Diagnosed the issue with the SubZero freezer (not an easy appliance to take part, but he did a great job) got the correct part and installed it. He even made sure the freezer parts were clean before putting it back together!
I highly recommend Ct appliance Repair. Great service and friendly John the repair technician. It's always best when the technician is friendly and open about his work and discovery.
Outstanding service! After two service calls with no clear diagnosis or resolution, John conducted a detailed assessment, located the problem, called the company, and facilitated my getting a sizable rebate on an out of warranty appliance. He goes above and beyond for his customers. And, this company’s service calls are very reasonably priced. Look no further; this is the kind of service that stands out from the rest.
I’m sure this service is fine if they show up. Was given a window between 10a - 12p which is excellent. Called at 1:30 and was told the technician was in an accident. If it’s true i genuinely hope everyone involved is ok. I should have gotten a call. Wasted half a day waiting for a repair that never happened.
I was extremely satisfied with my recent service with CT Appliance. My newer G washer stopped working with an error code. Since they were fairly local, they’re able to come out the same day and quickly diagnose the problem. Are you have your replacement parts in a couple days and we were good to go! John was very knowledgeable and responsible. Thanks!
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1 change recorded — last scanned Oct 14, 2026.
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