Custom Bath Liners

Custom Bath Liners sells and installs bath and shower liners, tub-to-shower conversions and full bath remodels, according to its Angi and HomeAdvisor profiles, and its reviews split between the product and the follow-through. It holds 4.1 from 12 ratings on both sites, and its written reviews date from 2012 to 2016. The good accounts are about the install day. In a November 2016 review, the crew worked steadily and finished by 5:30 PM; when the customer found a missing tub-surround shelf and a poor wainscoting top, the team returned the next day and fixed both. A December 2012 customer described a detailed proposal, a ceiling leak fixed and re-plastered, and a clean-up so thorough "you would not know they were working on the house." Another December 2012 reviewer said the salesperson applied "NO PRESSURE" on a tub and wall system advertised at $2999. The complaints are about scheduling and repairs after the job. In a November 2013 review, the customer said the wrong flooring went in (with a credit), that the floor later bubbled and the caulking came off, and that calls went unanswered, a repair visit was a no-show and the bathroom was still not fixed after more than 6 weeks. A January 2013 reviewer said a job promised at 2-4 hours took four days, blaming poor measurements by one staff member. A September 2013 reviewer described a 2012 install as shoddy, late and rude, and wrote that the company had changed its name from "Custom Bath System." A December 2014 customer liked the liners and enclosures but would not recommend having them do anything beyond that.