Verified record
Ask for Walter and you won't be the first: seven reviews between 2022 and 2026 name the same electrician — including a homeowner who, in December 2023, turned to Custom Electric after another local shop said it wasn't interested in digging to find a break in the ground wire feeding an exterior light. Custom Electric & Communications works out of 407 Daniel Webster Hwy in Merrimack as a VoltWorks company, doing residential, commercial, industrial, institutional and government electrical work around New England. The site dates the business to 1985, and BBB puts it at 41 years with an A+ grade, though the company is not BBB accredited. On Google it holds a 5-star average across 40 ratings. The jobs customers describe run from one-visit fixes to real service work. In August 2024, a customer wrote about Walter, Patrick and Chris coordinating with Eversource to add a new breaker box and 50 amps. A February 2024 review covers swapping 1980s two-wire thermostat lines for five-wire runs so the thermostats could use a C-wire. In January 2026, a homeowner with switchless fans, dead outlets and a garage down to one outlet had Walter and his apprentice work through all of it. An October 2023 review traces lights going on and off to a bad breaker by the meter, replaced that same afternoon. Speed comes up too — a July 2025 caller rang on a weekend, got a call back first thing Monday and an appointment for the next day. Six of the reviews come from people who buy this work professionally: property managers, an association manager who named Chris Foley as his contact over five years, and a manager responsible for two nursing homes and two assisted-living residences. One thing to settle before booking. The company's New Hampshire electrician licence, number 63C, is verified on the state registry as lapsed as of a September 2026 check. BBB's page separately lists licence number 2818 M recorded by the New Hampshire Electricians' Board. Ask which licence will be pulled for your job, and look the number up on the state register yourself before work starts. For house wiring, panel and service upgrades, a generator hookup or low-voltage runs around Merrimack and southern New Hampshire, this is a deep bench to call — particularly if you like getting the same technician back next time. Settle the licence question above, get scope and price in writing, and ask for a current certificate of insurance.
“For forty years, Custom Electric & Communications has been shaping the way buildings function across New England.”
“407 Daniel Webster Highway Merrimack, NH 03054”
“VOLTWORKS, INC (doing business as CUSTOM ELECTRIC & COMMUNICATIONS) is an entity in Merrimack, New Hampshire registered with the System for Award Management (SAM) of U.S. General Services Administration (GSA).”
We have used Custom Electric over a several years on a multitude of projects from big to small at our homes. We have always been impressed with the quality of their work. Very personable and always reasonably priced.
As a property manager, I have worked with many vendors over the years, and this electric and communications company stands out as one of the best. I have relied on them for more years than I can count, and they consistently deliver exceptional work with truly top-notch customer service. Walter, in particular, NEVER disappoints. His attention to detail, professionalism, and impeccable workmanship give me complete confidence every time he is on the job. It is rare to find a company this dependable, and I highly recommend them to anyone looking for quality, reliability and outstanding service.
We had some issues at our house we needed help with. Fans with no switches, outlets that didn't work, and a garage with only one outlet. Walter and his apprentice came over and solved all of our problems. Now everything works and I have an outlet right where I need it in the garage. He was a true professional, and even kind to over-eager dog. :) Thank you for all of your help! I'd hire them again without question.
We had some issues with our electrical outlets downstairs and the customer electrical team was able to get us on the schedule very quickly. The electrician was super friendly and was able to switch out several outlets very quickly. Great service and very fair prices.
I have been working directly with Custom Electric since starting my Property Management career in New Hampshire. They have remained efficient and reliable over each project. The property that they service on my portfolio definitely has its quirks; however, I can rely on Custom to handle each issue with care from their apprentices to their seasoned electricians. They service our alarm system, exterior and interior lights, as well has our electrical panels.
Specializes in
Also offers
Languages
No changes recorded yet — last scanned Sep 21, 2026.
Emergency response5.0
Fast workmanship4.0
Came back free4.5