Custom Floors

Custom Floors is a flooring contractor based at 1 Lydia Bangs Way in Harwich, MA, operating since 1984 according to its Better Business Bureau file — 42 years in business as a small, one-employee operation with Tom Pignetti listed as manager. The public record on this company is thin. Google shows a 5-star average, but from just two ratings, and the one written review on file consists only of emoji rather than any description of the work performed. The BBB profile lists no complaints and publishes no review bodies of its own. Custom Floors is not a BBB-accredited business, and BBB has not assigned it a letter grade, citing insufficient information rather than any negative finding on record. Given how limited the documented evidence is, it's worth asking directly about recent projects, references, and current licensing before booking — most of that isn't yet reflected in the public record.