Custom Roofing Chimney Service

Custom Roofing Chimney Service describes itself as a family-owned chimney and roofing company working in Connecticut, and its website claims 20 years in business. On Google it shows 4.9 stars from 34 ratings. A recent customer said the company cleaned and inspected their chimney, then came back to fix the flashing, repair the crown and repoint. In a 2023 review, a customer who noticed water marks on the ceiling near the fireplace said Dave and Vinny found that the chimney flashing had not been properly installed when the roof was replaced 2 years earlier. That 2023 customer said Vinny came back 2 days later, replaced all the flashing and sealed it, and the attic was dry when it poured a couple of days after. A 2024 customer said Dave and his crew rebuilt a chimney from the roofline and installed a stainless steel liner in one day. A 2025 customer said Dave came out the same day to quote a chimney rebuild and steel liner, and the job was done the next day before a large snowstorm, with the permits pulled. A 2023 customer with work on both roof and chimney said Dave explained why a full rebuild of multiple chimneys was not necessary, and that no tires were popped from missed nails when they mowed the week after the job. On HomeAdvisor, a 2024 customer said the company put them on the calendar right away to repair the roof and install tiles. In a 2025 review, a customer who booked a chimney cleaning said they were told to expect a call 30 minutes before arrival, never received it, and he never showed up; four days later they still had no call to reschedule. A 2023 customer noted the same 30-minute pre-call and said an error in your contact details means rescheduling for the next available date.