D&J Home and Hearth

D&J Home and Hearth describes itself on its own site as Sanford's go-to source for pellet stoves, wood pellets, fireplaces and dock systems, serving homeowners across Sanford and York County, and says it has been in business 22 years. On Google it holds 4.7 stars from 86 ratings. A recent customer says Scott was punctual and thorough in cleaning their pellet stove and left everything clean and working. A recent customer whose brand-new stove from another dealer had issues says D&J diagnosed the problem and got it addressed under warranty. A 2026 customer said they had a new pellet stove installed and were pleased with the result. A 2025 customer said the company walked them through selecting a wood burning stove insert and then installed it. A 2023 customer said the company installed their pellet stove, answered their questions and provided the first half ton of pellets on the house. A 2023 customer said that when their pellet stove had an issue during its first winter, the company had someone come over and fix it at no cost the same day. A 2024 customer said the delivery driver placed a pallet of Vermont pellets right in their shed. A recent customer says it was nearly impossible to get someone to answer the phone, and after a week of calls and voicemails with no call back they went with another company. A recent customer who called about pellets by the ton and drove over the same day says the person they spoke with neglected to mention the store did not have a single ton to sell. A 2023 customer said the one downside was a $150 travel charge to come to the house. A 2024 customer said an employee accidentally damaged their car while loading pellets and the owners agreed to pay for the damages, but that two male employees made snarky comments afterward.