D. E. Small Electrical Contractor

D.E. Small Electrical Contractor is a North Andover shop the company says has been family-run since 1980 and is now in its second generation. Its site describes residential, commercial and industrial electrical work, plus audio/video and security installations under the wider D.E. Small Electric & Media Solutions name, serving northern Massachusetts and southern New Hampshire. The two written reviews on file point in different directions. In November 2024, a customer left a detailed 1-star complaint: managing about 8 contractors on a renovation, this was the one who didn't show up when promised and never followed through, adding that their GC wouldn't use him again. Earlier, in March 2024, a different customer described ordering a generator and needing the hookup installed — the team came out the next day to scope the job, scheduled the appointment soon after, and were friendly and responsive throughout. With only two reviews on record and a real complaint about follow-through, it's worth getting a firm start date and scope confirmed in writing before work begins. A good fit for a homeowner who also wants AV or security work bundled with the electrical job — just nail down scheduling expectations up front given the mixed record.