Daluja Property Services LLC

Two directories tell very different stories about Daluja Property Services, and the gap between them is the whole point. BuildZoom's page for the Topsfield company carries an "Alert - Unpaid Debt" banner and scores it 0 — a score that site ties to being unable to verify an active license. It lists Massachusetts general contractor license #195314 with an expiration date of April 2021, re-checked and still expired in September 2024. The Better Business Bureau, meanwhile, grades the business A+ and records the same license number plus a second one, CS-110147, from the Office of Public Safety and Inspections. BBB also notes, in its own words, that customer reviews do not factor into that letter grade — and the one review visible on its page is strongly negative. The review record is genuinely split. Across 17 BuildZoom ratings averaging 4.0, there is a run of detailed praise for remodels, decks and bathroom work, and there are also several detailed accounts alleging deposits taken and jobs left unfinished. Both bodies of writing are specific. That is a harder pattern to dismiss than a handful of vague one-stars. The business is small — BBB lists manager Khouri Rice and one employee, operating since April 2019 — with 29 permitted projects on BuildZoom's record. What to do with this: verify the current registration status yourself with the Massachusetts Office of Consumer Affairs and Business Regulation and the Board of Building Regulations and Standards before anything is signed, since HIC registration is what backs the state Guaranty Fund if a job goes wrong. Ask directly about the unpaid-debt alert. And if you proceed, structure payments against completed milestones rather than large up-front deposits.