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Discover Surfaces sells and installs stone countertops. Its website lists granite, marble, quartz and solid surface, names Millbury, Wallingford and Fort Myers as its service area, and says the business has 25 years behind it. A 2025 customer said that after they were unhappy with the look of their new countertops, the owner agreed to remove all of them and replace them. That 2025 customer also said the installation team took precautions to protect new floors and cleaned up everything when they left. A 2024 customer said that while Discover was doing their bathroom, it checked out and fixed a seam in a kitchen it had done 5 years ago. A 2023 customer who had been given a template date almost 2 weeks out elsewhere said Discover did the template 2 days later and the install 1 week after that. A 2025 customer said they discovered a blemish in the center of their kitchen about 4 weeks after installation and blamed the fabrication. A 2024 customer said their kitchen sink fell into the cabinet after 8 months while being filled, damaging the cabinet, garbage disposal and hardwood floor, and that they could not get a response from Discover Marble & Granite. A 2022 customer said the installers damaged brand new cabinets that then needed to be replaced, and cut the sink hole the wrong size and got the recut wrong again. A 2021 customer said the countertops and installation were very good but the provided stainless steel sink stained; one replacement sink had a dent, the next had several dents, and stains were reappearing a few weeks after the third went in.
your company’s driver on I-90 drives like drunk person. Hard brakes on left lane and driving on both lanes.
I recently had my kitchen counters redone. The contractor I hired purchased the countertops from Discover Marble & Granite. Once installed, my wife and I were unhappy with the look of the countertop. Our contractor contacted Discover Marble & Granite to discuss our concerns and see what they would do. The owner of the company offered to meet with me to discuss it. Unfortunately, I was too busy to do so. Instead, he agreed to remove all the countertops and replace them. I was extremely impressed with the fact that he didn't make me prove myself right. He stood by the product, replaced it, and now they look fantastic. He kept me up to date on the installation and followed up with me afterward to confirm that my wife and I were happy. This kind of customer service is hard to find these days. I highly recommend them. While not the reason I chose to write a review, I do want to add that his installation team was very professional. They took precautions to protect my new floors and cleaned up everything when they left. All around, I had a great experience.
Had a great in store experience however the handling of everything through my kitchen designer was less than smooth. About 4 weeks after installation I discovered a blemish in the center of my kitchen that I can’t unsee now! This stone was very expensive it a shame the fabrications caused such an unsightly blemish in the middle of my kitchen.
My husband and I are so pleased with the way Discover stands behind their service and made sure we were happy with their product. We had our bathroom done this year (2024) and while they were here they checked out and fixed a seam in our kitchen they had done 5 years ago. The installers worked so hard and both counters look beautiful!! Everyone we spoke with at Discover was pleasant, courteous and helpful!!
They installed our kitchen sink along with quartz countertops. Very happy with the countertops. After 8 months, I was filling the kitchen sink with water, and about halfway full the sink fell into the cabinet. Water was rushing from the kitchen, into the dining room, and leaked into the laundry room. The cabinet is damaged along with the garbage disposal, and the hardwood floor. We’ve been without a sink for two days and cannot get a response from Discover Marble & Granite. They’re going to try and “squeeze” us in this week. Shouldn’t a sink be able to hold water?
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1 change recorded — last scanned Oct 13, 2026.