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Dna Garage Door Repair describes itself on Thumbtack as a family-owned garage door business working across Connecticut, including Hartford, New Haven, Stamford and Bridgeport, and says it has been a local company for 20 years. On Thumbtack it holds 4.7 stars from 15 ratings, and its BBB page shows an A+ grade. A 2023 customer said Shawn came right on time, replaced a broken spring for a reasonable price and gave free door maintenance. In a 2024 review, a customer said the whole door swap took two days: one for the estimate and one for the job. A 2024 customer wrote that they were available on Sundays and got the garage door working in one day. A 2024 customer said everyone else wanted to do things that would not solve the problem, while the repair guy was honest about what needed to be done. A 2023 Reddit commenter said the company replaced their door and beat Home Depot's pricing, saving them around 15%. A 2024 customer who left one star complained that the worker could not speak English or understand what they needed done.
“I recently got my door replaced by DNA Garage Door Repair. They promised to beat home depots pricing and they did. Saved me around 15%.”
Very professional. I’m pleased with my garage repair
I would of chose all five the best in the business and gave me honest advice when it came to replacing my garage springs
Guys set up my appointment immediately for the next day. They came by to inspect and in a matter of days they had my door repaired. Thank you.
Guy can't even speak English or understand what I was telling him I needed done...what the F.....
Garage door roller was fixed timely.
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Oct 14, 2026.
Snapped spring replaced the same morning4.1
Sunday spring break fixed the same day3.9