Douglas Plumbing & Heating

Water heaters, boilers and household plumbing repairs bring customers to Douglas Plumbing & Heating in Farmington. In June 2026, a customer praised Doug’s quoting and scheduling and Ray’s installation of a pressure-reducing valve and expansion tank. Another June customer described Dean and Dylon explaining the options before a repair, answering questions and leaving the area clean. Google shows a 4.3-star average from 45 ratings, and the company’s Connecticut plumbing license is active. Several customers describe returning over many years. A December 2025 reviewer said they had used Douglas for more than thirteen years and had just had a gas furnace replaced. A February 2025 reviewer described two plumbing visits and praised Dean’s explanations. In August 2024, a customer said a replacement boiler was ordered and installed within a week; Douglas later reminded them about inspection, and the reviewer said the inspector was pleased with the installation. Urgent response has also earned praise. A February 2026 customer said they called on Saturday about a failing water heater and had a replacement installed Monday. A January 2023 reviewer described same-day water-heater repair. These accounts sit alongside a serious April 2026 complaint: a homeowner said a clamp replacement made a basement leak much worse, the technician shut off the water and left without resolving it, and both the technician and owner handled the conversation poorly. Prices draw differing reactions. A February 2023 reviewer reported paying $320 for water-heater diagnosis without a repair, then receiving a further $122 bill after canceling a part order. A January 2022 customer praised the work but objected to the price and said a request to discuss it went unanswered. Other customers, including the June 2026 repair customer, described reasonable pricing. BuildZoom lists a separate Connecticut home improvement registration number for the company.