Verified record
Pipe Doctor Plumbing Service is a plumbing business whose website lists tubs, toilets, showers, faucets and valves, garbage disposals, gas piping, water piping, well pumps and tanks, and water treatment among its work. Its Better Business Bureau grade is A+, and on Google it shows 4.9 stars from 46 ratings. The name that comes with the work is Julian. A recent customer described him as responsive and his fees as reasonable. In a 2025 review, a customer said Julian first replaced their hot water heater in 2018, was later arranged to install new appliances during a kitchen renovation, including updating a gas line capped nearly 20 years earlier, and made two emergency visits when leaks by other contractors turned up during the renovation. A 2025 customer who bought a house in Simsbury said Julian helped work out a longer-term solution and was flexible on the order and timing of the work. A 2025 reviewer said that after a leaky pipe was fixed, decades of noisy basement pipes had been silenced. In a 2024 review, a customer said Julian came out promptly in the morning the day after Christmas for a leak from the master bath, diagnosed it quickly and also fixed a separate issue with a toilet. A 2024 customer who woke up to a leaking hot water tank said Julian moved non-urgent appointments to fit them in, and a new tank was installed 5 hours after they stepped in the puddle. A 2023 customer said Julian replaced a shower valve that had left them without a shower for a couple of days, with access made through the tile, and later replaced their leaking water heater. A 2023 customer who called Julian about one leak said he did a full walkthrough of the home to address other concerns, and that the jobs were a little pricier than expected but worth it. In 2024, a customer seeking an estimate for a renovation project said Julian would not price the job from a written scope of work and told them they would have to pay for him to come out and see the house. Its Connecticut plumbing licence, PLM.0288341-P1, is active under Julian S Fileccia.
Julian has been amazing and we’re so grateful to have found him. He’s very responsive, competent, kind, professional and his fees are incredibly reasonable. Highly highly recommend.
I first met Julian in 2018 when he replaced the hot water heater in my home and he did such a fabulous job that I have reached out for many scheduled - and unscheduled - projects. I recently completed a kitchen and flooring renovation where Julian was originally arranged to only install my new appliances including a refrigerator, dishwasher, gas range (including updating the gas line that I had capped nearly 20 years ago), disposal and kitchen faucet. Of course, plans don't always go smoothly and unanticipated leaks by other contractors during the reno resulted in two different emergency visits after very panicked calls from me. Julian's quality of work including replacing many older lines, patience in guiding me to triage until he could get to my house, and calm demeanor in explaining the unanticipated challenges that popped up (or he discovered along the way) was amazing. Julian works quickly and efficiently, and he is extremely honest and fair. Thank you, Julian, for your responsiveness and understanding – and for still picking up the phone when I reach out!
Unsolicited review here. Pipe Doctor has been fantastic to work with. Bought a house in Simsbury and it has a lot of unique things that need to be fixed. Julian has been educating me, helping me figure out a longer-term solution and he has been immensely flexible in figuring the order and timing of the work. A true pleasure to work with and I'm thankful we found them.
A+ in all categories - price, communication, install quality, prompt.
Did an amazing job and is 💯 professional, friendly, knowledgeable, and fairly priced. And, after he left, in addition to the leaky pipe fixed, we noticed that decades of noisy basement pipes had been silenced. What?! Yup. Thorough.
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2 changes recorded — last scanned Oct 31, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Pipe Doctor Plumbing Service. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$270 – $660
Typical plumbing job around $470
A free valve fix5.0
Water heater delivered and installed the same day5.0
Heating replacements3.7
State-verified plumbing license since 19853.2
A 20-minute shower fix3.8