Verified record
Downeast Chimney Sweep is the Norwood father-and-sons outfit people hire after another chimney company tried to sell them something. Louis Sheinhite founded it in 1985, the company says, and runs it with sons Ross — a 2009 graduate of the Chimney Safety Institute of America's sweep school — and Jacob, covering greater Boston from Arlington and Belmont down to Canton and Dedham. The thing reviewers keep writing is 'no upsell.' A May 2024 customer needing a liner and a new cap said every other company pitched $2,000 sealing, $4,000 of repointing or a $2,500 premium liner; Downeast did the job fast and charged $800 less than quoted because it turned out easier than expected. In 2023 Jacob inspected a chimney ahead of an oil-to-gas conversion, said it didn't need sweeping, and waived the fee because the customer lived nearby. A 2024 reviewer credited them with saving her from a scammer who claimed work was needed, after ten years of annual wood-stove maintenance; another has used them for 15 years on two older fireplaces. A November 2025 customer had Russ mortar some cracks, set up a fireplace grate and explain what to watch for. Google shows 4.9 stars across 43 ratings, and a 2024 r/massachusetts commenter called them fair and reasonable; this July an Arlington commenter noted a retired local sweep now refers his customers to them. Two things to know. The company's Massachusetts home improvement contractor registration is expired on the state registry — it lapsed in April 2022 per BuildZoom — which matters for masonry repair and relining more than for a sweep. And reaching them can take patience: a September 2025 caller left a message, never heard back, and hired someone else, though others describe Lou or Ross calling back within hours, including two days before Thanksgiving. The right call for an honest inspection, a sweep, a liner or a cap where you want the assessment before the sales pitch. Ask about the registration status before booking masonry work, and if the voicemail goes unanswered, try again.
“Dave is retired now. He's referring folks to Down East Chimney Repair.”
“Downeast Chimney has been very fair and reasonable with us. Highly recommend.”
Excellent, honest service.
Excellent experience all around. Russ was prompt, thorough, friendly, super knowledgeable and professional. I learned a lot about my new fireplace and chimney. He mortared up some cracks to be safe, and helped me set up my GrateWallofFire (also great!). He told me what to look for, when to call him again. Not a *bit* of upsell! Very reasonable price. Can't say enough good things.
I called and left a message. No one calls me back. My voice mailbox was not full at that time. All other contractors that I called have customer sevice to answer phone calls. I ended up hiring another contractor who responded quickly to meet customer's need to repair my chimney.
Louis and his sons insert a new liner for me on April . they are great and knowledgeable. Arrive on time. Happy with the job. Highly recommend this family owned company to everyone 😃 they're the best chimney company .
The crew is great and knowledgeable. Happy to have a working fireplace for the winter. Thank you!
Specializes in
Also offers
Service area
Languages
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Aug 16, 2026.
Failing furnace flue system replaced5.0
Answers in a storm5.0
Step and staircase rebuilds5.0
Stonework craftsmanship5.0
40 years in businessNot yet rated
Full roof jobs finished in a day4.6