DRB Heating and Cooling

DRB Heating and Cooling is a small, family-run HVAC shop based in Beverly, built for the calls that can't wait — a dead AC in a heatwave, a furnace that quit overnight. Daniel Belcher started the company in 2014 with his wife Sophia, and it has stayed small: three employees, with Dan doing much of the hands-on work himself. The thing that shows up again and again in the record is speed. Customers describe a same-day or next-day visit even during heatwaves, with the problem diagnosed and fixed in one trip — a fan blade and motor swapped out, a heat pump repaired the day it was reported, a furnace inspected with the fix explained step by step. One customer, disabled and living alone, said DRB made a point of getting to her quickly and keeping her informed. In a 2022 review, a homeowner described DRB returning with parts the next day to finish a repair called in the evening before. Reviewers on Angi and HomeAdvisor, mostly from 2015 through 2022, keep circling back to the same traits: quick to respond, clear about what needs doing now versus later, and not pushing extra work. One snag is worth knowing about: in a 2018 review, a customer described confusion over what work a second technician had done and the amount charged, after the owner himself had come out first. DRB reached out, explained the mistake, and reimbursed the overage — the customer called the resolution satisfactory, but it's the one rough spot in an otherwise clean record. DRB is a good fit for someone who wants a small, responsive outfit for AC and heating repairs rather than a large installation crew — worth asking who's actually doing the work if the job needs more than one visit.