Dream Kitchens And More is a second-generation, family-run design-build shop in Pembroke that's been doing this since 1981, when the current owners' parents bought a lumber yard in Cohasset and eventually refocused the business on kitchen and bath work in 2000. The name on nearly every review is Bill Reed, alongside his wife Kim — and what stands out across more than a dozen five-star write-ups is how often the same team members, including general contractor Rob Nardo, get named individually, project after project, going back years.
The bulk of the record is kitchen work — full gut-and-rebuild projects, not a cabinet swap. In a 2024 review, a homeowner described the whole arc: a home-show introduction to Bill and Rob, floor plans drawn up, materials chosen, then a crew that coordinates its own plumbers, electricians and stone specialists so the homeowner never has to hire anyone separately. In a 2022 review, another described a cramped kitchen becoming "a spacious, functional workspace perfect for entertaining and cooking large family meals," with planning through execution handled by one team.
Bathroom work shows up too — a 2024 review described a full renovation of a 40-year-old bathroom, finished on the promised timeline with no surprises, and another 2024 review mentions a new first-floor full bath built alongside a kitchen project. Two other reviews stand out because they're not from typical homeowners: in a 2022 review, a painter working in the same house called it some of the best professional work he'd seen, and in a 2024 review, a local firm, Steadfast Builders, wrote that after 15-plus years working alongside Bill and Kim on kitchens, baths, cabinetry, plumbing and electrical finish work, they consider Dream Kitchens their go-to team.
The company's Better Business Bureau page is an accredited A+ (accredited since 2023), it carries a 4.9-star Google average from 33 ratings and a 4.5-star Houzz average, where it's also listed as an authorized Waypoint Living Spaces cabinet dealer. It's a member of the Pembroke Chamber of Commerce.
One thing worth asking about directly: the state registry shows its Massachusetts home improvement contractor registration as expired. That doesn't erase the years of reviewed work, but it's worth confirming current registration status before signing a contract, since Massachusetts requires active HIC registration for this kind of remodeling work.
For a kitchen or full bathroom remodel on the South Shore, the pattern here is a small, hands-on team that's been doing the same kind of project, with the same names attached, for a long time — just make sure the paperwork is current before you sign.