Verified record
Dream Work Basement Waterproofing & Crack Repair is a Marlborough business built around one person: Eddie, who appears by first name in nearly every one of the 14 reviews on file from 2021 through 2025, all five stars. The company's own site says it has served New England for over 15 years, though it gives no specific founding date — and the Better Business Bureau, oddly, lists the company as in business less than six months and 'Not Rated,' a gap that doesn't match either the site's own claim or the reviews stretching back four years. Whatever the paperwork says, the reviews describe a consistent pattern of real, technical basement work: sump pump systems installed, sometimes within days of an estimate; bulkhead water intrusion diagnosed and fixed after other contractors didn't respond to calls; a full exterior drainage system with a concrete wall and dry-wells built for one customer; downspouts corrected alongside a new pump. A 2023 review described Eddie installing a temporary fix the same day during a serious flooding situation after continuous rain, calling his advice the best of everyone who came out to look. Price and honesty come up often. Several reviewers say Eddie's quote beat competitors' while the work matched or exceeded what was promised, and more than one review specifically credits him with explaining the situation clearly rather than pushing an oversized fix. Anyone dealing with a wet basement, a failing sump pump, or drainage problems around the foundation is who these reviews describe being helped — reliably, and at a fair price. The one thing worth asking about directly is the mismatch in how long the business has actually been operating, since the BBB listing and the company's own history don't agree.
Eddie and his team did a great job waterproofing our property. It was done at a great price and in the timeframe that was promised. He also had the best price among the 3 companies I got quotes from. Thank you Eddie!
Due to the rains there was water entering the basement from the bulkhead. I called many contractors but no one came to take a look. Finally I called Eddie and he was very prompt and came over and took a look and helped me out to clean the basement. He was able to point out the issue immediately. The next day he sent me an estimate of the work that needs to be done. He fairly priced everything and walked me through what he will be doing. He always kept me updated with the work that was happening and successfully installed the pump and diverted the water for the downspouts to a well in backyard. Eddie is a wonderful person to work with and he finished the work on time and I would always recommend to call Eddie if you need work to be done.
they did an amazing job! Installed a pump and fixed all my down spouts. Very professional and did the work within a few days of me accepting the quote. Would 100% recommend!
First time home owner and basement flooded heavily after continuous rain and snow. Eddie and his team were extremely prompt, and professional. I felt fully supported while talking through options to stop water coming in through multiple areas and never felt like I was being oversold, unlike other quotes I received. Highly, highly recommend Dream Work
Eddie and his team were great. His quote for a sump pump installation was better than competitors, and he worked with my schedule to find the best time. The team was professional, courteous and respectful of the home. Eddie explained the overall process and kept me updated with pictures and video of my own project as it progressed. He is very responsive and maintained communication weeks after the work was completed, often checking in during large rainstorms. We plan to use Eddie and his team for other services in the future.
Specializes in
Also offers
Service area
Languages
1 change recorded — last scanned Jul 1, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Dream Work Basement Waterproofing & Crack Repair. Use it to sanity-check bids, then get the real number in writing.
Not sure which you need? Start with an inspection — many reputable companies assess free, and independent assessments run up to $500.
The wall run getting the drain — a full 30×40 ft basement is about 140 ft.
Estimated range
$7,600 – $15,000
Typical waterproofing project around $11,300
Remodeling work4.3
Basement conversions4.3
Root-cause fix cheaper than a $20k drainage plan5.0
Active state license3.6