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EC Restore's website lists commercial water damage restoration, fire damage restoration, sewage cleanup and mold removal and remediation among its services. The company says it has been in business 43 years and offers 24/7 emergency service, and its stated service area runs from Smithfield and Providence to Hartford, Fall River, Concord, Manchester and Nashua. On Google it holds 5 stars from 19 ratings. A 2026 customer said an ice dam had flooded an upstairs bedroom with hardwood floors, along with the ceiling and wall of the garage below. That customer wrote that Tommy had the equipment to find where the water came in and where it went within the house, and that EJ and Elijah removed the impacted trim, drywall, insulation and hardwood. The same 2026 customer said everything was dried out, cleaned up and treated with mold preventative. A 2026 customer with a mystery damp spot said Tom came out promptly to look at the spot on their ceiling, did a free inspection and climbed through a tiny attic access in the pantry to investigate the source. That customer wrote that he did not try to sell them on anything. A 2025 customer said their whole first floor flooded and that Tommy was transparent and communicative throughout the process. A 2025 customer said Tom and his guys took care of their mold problem after a leak in a kitchen wall. A 2025 customer said they called on a Sunday and Tom was at their place on Monday morning. A 2025 customer said the company handled the job from the initial dryout through final paint touchups and dealt with the insurance company.
We had a mystery damp spot on our ceiling and Tom came out promptly and did a free inspection. He was extremely thorough - even climbing thru our tiny attic access in the pantry into the insulation to investigate the source. He didn't try to sell me on anything or make a tiny problem more than it was. I really appreciated the honesty and attention to detail. We'd had another restoration company come out prior for this issue, and he didn't go nearly as far to figure out the issue. We'll be calling Tom in the future for sure.
I’m a very picky engineer who was super bummed out finding an ice dam had flooded an upstairs bedroom with hardwood floors (tented up from the water) as well as the ceiling and wall of garage below. Tommy was super knowledgeable and had all the equipment to find exactly where the water came in and where it went within the house. EJ and Elijah of his team were super careful and protective of my home and did a great job removing all impacted trim, drywall, insulation and hardwood. They got everything dried out quickly, cleaned up and applied mold preventative to make sure everything was done right. I was relaxed as I possibly could be through this nasty event.
After a intense water standing Julio came and help me he did an awesome job.
We were very happy with the service Tom provided. We called on a Sunday and he was at our place on Monday morning. He was professional and knowledgeable. In addition, he explained what we had going on in our place. I would recommend Tom and this company to anyone with mold problems, sewage issues and many more restoration projects.
Very professional and knowledgeable, Knows how to address all aspects of water damage,
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1 change recorded — last scanned Oct 18, 2026.