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HydroDry Restoration is a water, fire, and mold damage restoration company based in Manchester, NH, run by owner Nathan Dubien. It handles water damage cleanup, fire and smoke damage, sewage cleanup, mold remediation and inspection, and commercial water damage, and is BBB accredited with an A rating. Homeowners who hired HydroDry consistently describe fast emergency response — crews reaching a flooded basement or burst pipe within an hour or two, including calls placed in the middle of the night or on holidays. Reviewers across dozens of jobs name specific crew members who walked them through the process, explained each step, and treated their homes and belongings carefully. A recurring theme is help navigating the insurance claims process itself: several reviewers specifically credit the team with communicating directly with adjusters and making a stressful claim easier to get through, alongside the physical cleanup and drying work. Not every review is spotless: one reviewer gave four stars rather than five, citing repeated scheduling delays and a couple of cancelled appointments during what they described as an unusually busy stretch of water-damage calls in the area, while still praising the quality of the completed work. Reviews on file span from mid-2025 through August 2026, so the public track record reflects roughly the company's first two years in business rather than a long multi-year history. Anyone booking during a busy season, especially after a widespread storm or freeze, may want to confirm a firm arrival window given that one documented account of delays.
Our relatives had flooding in their basement in Manchester, and HydroDry Restoration was a huge help with the cleanup and restoration. They were easy to work with, fairly priced, and incredibly thorough throughout the entire process. We wouldn’t hesitate to recommend them!
I cannot say enough great things about my experience with HydroDry Restoration! From beginning to end, Nate, Jake, Adam, and Kayla were absolutely exceptional. The entire team was incredibly efficient, professional, friendly, and thorough. They took the time to explain everything they were doing, answered all of my questions, and made sure I understood the process every step of the way. I especially appreciated how respectful they were of our home! They worked efficiently, kept everything incredibly clean, and left the space in great condition. Beyond the quality of their work, they were simply great people to connect with. During a situation that can easily feel stressful and overwhelming, they made the entire experience feel easy and well-managed. It’s clear this team genuinely cares about the people they serve and takes pride in doing the job right. I would absolutely recommend HydroDry Restoration to anyone needing restoration services. Thank you, Nate, Jake, Adam, and Kayla, for taking such great care of us and our home!
I usually do not write reviews, but HydroDry Restoration has been so wonderful that I need to give them a shoutout. When our basement flooded due to a broken pipe we called HydroDry immediately and they had a full team at our house within an hour, even though it was very early in the morning. They quickly got to work helping us salvage everything that we could and they removed everything they needed to in order to mitigate the water damage and dry the spaces out. Our project manager, Kayla, is amazing. She eased our minds at the most stressful time, and she has been right on top of things every step of the way. The communication has been fantastic, and she always meets us with empathy and kindness. She knows how to handle every hiccup that comes with and older house, and she keeps everything on track. Every representative that has come to help us has been professional, knowledgeable, courteous, and kind. The Crew Chief, James, has been incredible, going above and beyond through this whole process. Vincent and Adam have also been amazing with their hard work and professionalism. I highly recommend HydroDry Restoration. They will help you through everything, from the beginning to the end of the process. I am so glad that we called them!
Kayla, Adam, Vincent, Noah were all amazing. This company handled my first experience with a flooded basement. I called very early and they were at my house within an hour. Anytime I called or texted, I got a response almost immediately…even at off hours. They were all so nice, personable, caring, understanding, professional, and knowledgeable. I would give this company 20 stars if I could!
Fantastic experience working with Nathan and HydroDry! From management to the crew on-site, everyone is extremely pleasant, professional, and dedicated to doing things right. Working with them B2B has been seamless, reliable, and completely stress-free. Highly recommended for any restoration needs!
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1 change recorded — last scanned Sep 2, 2026.