Verified record
Ecc Chimney Service sits at 2.3 stars on Google from 3 ratings. A 2025 customer said they watched the business break the clay chimney flue lintel about 2 1/2 feet down from the top, wrote that the brush rod was bent into a half-moon shape against the side walls, and said the business denied it happened and refused to fix it. In r/Connecticut, a 2026 commenter described a horrible experience with the company damaging their chimney. A 2025 Google customer told others not to call them. The company's website carries buyer's guides for Maxim and Classic Edge Series boilers and a boiler support page. A 2024 customer who maintains two wood boilers praised the advice, the parts department and the service.
“Absolutely horrible experience with this company damaging my chimney.”
Horrible. Don't call them!!
They Broke the clay chimney flue lintel, at the top of the chimney about 2 1/2 feet down, I watched them do it and then they denied it happened, the drill brush operator was not tall enough, so he bent the dril rod so much it curved to the side in a half moon shape puting to much pressure on the side walls braking a few pices off, after I confronted them about the damages, I was called a lier and they refused to fix it. After that experience I learned how to clean a chimney, and guess what I found out, you are only supposed use an up/down motion, not side to side, like they did and that's way it broke, they where cleaning at the wrong angle using to much force, a beginer mistake. So either it was incompetence or them trying to make extra money. Idk, I would not use this company.
Great advice, outstanding parts dept and excellent service. I have two wood boilers to maintain and finding this company has been a huge asset to my efforts
Specializes in
Also offers
Languages
2 changes recorded — last scanned Oct 30, 2026.
Bluestone walk and patio5.0
Two-day roof replacement, finished as promised5.0
Total chimney rebuild with daily cleanup5.0
Insurance claim help after wind damage4.9
Roof replacement finished in one day4.9
Siding repairs blended into 100-year-old and aluminum siding4.9
Chimney leak repair that stayed dry5.0