Ecoloop Solar Solutions

Ecoloop Solar Solutions is a Danvers-based solar installer with one of the deepest, most consistently positive review histories in the corpus — 128 reviews since 2023, holding a 4.9-star average across 131 Google ratings and a perfect 5.0 on Angi. It's also Better Business Bureau accredited with an A+ grade, and its Massachusetts electrician license is verified active. The reviews follow a clear pattern: homeowners consistently credit a specific, named rep — Joy Goncalves, Tatiana Fajardo, Gabriel Espindola, Corey O'Brien, and others show up again and again — for walking them through the whole process, from the initial pitch through permitting, installation, and activation. A recurring outcome customers describe in 2025 reviews is landing at a $0 monthly electric bill after their system went live. A number of installs also bundled in a roof replacement or repair — one 2025 review mentions a new roof and tree removal "for an extremely low cost," another describes a free roof replacement on the flat part of the roof plus an EV charger. Reviews also arrive in Spanish and Portuguese, several noting that a rep explained the process in their own language. Two recent one-star reviews are worth weighing against that record. In March 2026, a customer wrote that leaks appeared after their install and that Ecoloop is disputing responsibility, calling a roof it had inspected and approved before the work faulty. In April 2026, another reviewer described a strong sales pitch that wasn't matched by follow-through — technical questions going unanswered and no clear updates on project status or timeline. For most reviewers this is a solar company where the sales rep becomes a real point of contact through installation, with roof work and EV chargers often folded into the deal — but given the two recent complaints, it's worth pinning down in writing who owns responsibility for any roof issues that surface after the panels go up.