Verified record
Elite Oil, Heating & Air Conditioning is a small Swansea outfit — one employee on its BBB file, opened in 2021 — that delivers heating oil and services boilers and AC systems across southeastern Massachusetts and into Rhode Island. Its Google rating sits at 4.3 from 11 reviews, and the record here is genuinely mixed rather than uniformly good. On the strong side, a January 2025 review describes a technician arriving within two hours of a heat-outage call and fixing it in under an hour, and another January 2025 review describes Steve Vargas replacing a failed oil burner the day after a different oil company said it would take until the following Monday — avoiding frozen pipes in the process. Several reviews name the same small staff (Steve, Dave, Becky, Amanda, Nathaniel) as friendly and reliable. On the other side, a February 2026 review describes missed scheduled oil deliveries, with the tank running dry roughly every seven weeks despite pleasant, professional service. A separate February 2025 review describes a two-year-old boiler that kept failing after a routine tune-up: Elite returned three times, charging for an oil filter and then a $465 control box, without the problem being resolved. With only eight reviews on file, this read leans on a small sample — a homeowner considering Elite for oil delivery should ask directly about delivery-scheduling reliability, and get a second opinion if a repair doesn't hold after the first fix.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Elite Oil, Heating & Air Conditioning. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
“Elite heating and air conditioning. Very professional. (508)219-6040.”
Supposed to be on scheduled deliveries but they often forget to come and fill my tank! Pleasant and professional. Id just appreciate not running dry every 7 weeks.
I recently switched to Elite Oil Heating and AC. They are friendly, responsive, dependable and most importantly honest. Highly recommend for any of your service needs. Great oil prices too!
Elite a great company to work with. They just installed a split style room air conditioner in my house and I’m very happy with their work.
Elite serviced my two-year-old boiler this past summer for a routine cleaning and tune-up. About a month or so later, the boiler stopped working. They returned and replaced the oil filter, attributing the issue to leaky filter gasket. Less than a week later, the boiler failed again. This time, they charged me a diagnostic fee and determined that I needed a new control box, costing $465. However, just a few days after that replacement, the boiler stopped working once more. When they came back, they claimed the issue was vacuum pressure from the fuel pump and recommended installing a Tigerloop costing more than $800. Since the control box was clearly not the root problem, I requested a credit for the unnecessary part, but they refused. Then, three weeks ago, I noticed heavy soot sprayed out of the vent piping. When they inspected it, they said the boiler needed another cleaning and made a significant adjustment to the air intake baffle—suggesting to me it was improperly set during the original tune-up. Despite multiple misdiagnoses and poor workmanship, they refused to take any responsibility. Because of this, I will never use their services, purchase their fuel, or recommend them to anyone.
My heat stopped working...gave them a call and service technician was at my house less than two hours later. And they fixed the problem in less than an hour. A++ for service and professionalism. Very impressed with Elite.
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1 change recorded — last scanned Aug 8, 2026.
Mini-split install ahead of a heatwave4.3
36 years in businessNot yet rated
Persistent problem-solving5.0
Handles complex retrofits5.0
Rapid storm and failure response5.0
Fair, transparent pricing4.5
92 logged electrical and HVAC projects3.0