South Portland, ME
Verified record
EnviroClean describes itself on its BBB page as offering mold remediation, water damage restoration, floor care, and upholstery cleaning. A 2015 customer said EnviroClean came out the same day for pet stains on 21-year-old carpets and held the quoted price. A 2013 customer said the cleaners arrived at 9, were done before noon, moved furniture as needed and sealed the grout. A 2013 customer said Doug and his helper pretreated and cleaned carpeting over 20 years old. That 2013 customer said a phone call brought Doug back to touch up two areas that wicked. A 2017 customer said a wool Oriental-style rug that smelled of cat urine and mold came back with no remaining smell. That 2017 customer also said the rug was brought back a couple of weeks later than they had asked. A 2018 customer said the carpet came out very clean with no more mildew odor. A 2014 customer said the dog smell did not come out after the cleaning. A 2015 customer said the carpeted stairs were not cleaned well, and the owner promised a crew would come back to redo them; that 2015 customer said a different crew came back.
The carpet came out very clean with no more mildew odor. We are extremely happy with the quick response time, price and the quality of the service. We will definitely hire them again.
This large, light-colored, machine-made wool Oriental-style rug was given to me. It was used for years in houses with cats (I am deathly allergic to cats and hate the smell) and it had been stored in a damp, musty basement for a year or two after that. It was dirty and smelled very badly of cat urine and mold. This company did a beautiful job cleaning it. There is no remaining smell. The rug looks clean and better yet, feels clean to the touch. There were a few rust spots that had been there for a long time: The prior owner had tried to get them out and hadn't been able to. These did not come completely out, although they are less noticeable, and the company had mentioned in advance that they might not be able to get them out. I had a little trouble with logistics: The rug was brought back a couple of weeks later than I'd asked. At one point I thought the company was asking me for additional payment above what had been agreed on and paid in advance, but this was a mis-communication due to a misplaced invoice and the price originally quoted was honored. The staff were courteous and knowledgeable. The quality of the cleaning was much more important to me than anything else. This was a filthy dirty rug. They did a superb job cleaning it. I would hire them again in a blink.
Floors look great !
Excellent service: rugs were overdue for cleaning and they came out very well. Staff was responsive and professional. Really appreciated the pick up and delivery, and flexibility on extending the return date due to our schedule. Not sure if price was competitive as I liked talking to them right away and didn't bother shopping for price. Will use their services again.
The rugs were delivered stain-free, clean and in perfect condition.
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1 change recorded — last scanned Oct 4, 2026.
