Environmental Pools, Inc.

Four years ago, when we had our pool redone, I was very pleased with Environmental Pools, but since the install was complete, it’s been nothing but problems with the quality of the work. It all started when we opened the pool the following season. We had calcium bleeding through everywhere. It took a couple of calls but Andy (Sr) ended up coming out and helping us rid the calcium buildups initially. Later that year, we noticed two cracks in the corner of the pool, again few phone calls and Andy (Sr) came out and used a sealer on the cracks. The calcium continued to bleed through and it has never stopped. I’m constantly scraping and scrubbing it off. This season, when the pool was opened, we noticed chipping/holes in multiple spots. Again, after numerous calls, they finally sent someone out. They reported in the notes, “5 or 6 spots where calcium is bleeding through the walls. One chunk about half a golf ball size missing in floor of deep end”. He must have missed the other two holes in the shallow end. For the last three months, we have called and emailed the owner Andrew Everleigh (I believe Sr. retired) to follow up on the visit and how they can make this right. It took over a dozen calls/email to get this response from Andrew… “Jason When the company installed this product for your years ago there were no spots. There is no warranty to wear and tear items or a damaged product that we did not do. I wish there a better answer but this is not a bi-product of any work that was preformed. My team did not drive golf ball holes into your pool floor and whatever caused this must of fell in a with great force. If this was a bi-product of workmanship we had done it would have been an issue immediately not years after.” Incredible how a company like this simply dismisses their customers concerns and puts it back on you. Drive golf ball holes into your pool floor…Really after four years? I would not do business with this company if you are rehabbing an existing pool. All the research I have done points to the plaster not adhering to the substrate. It is clear the quality of this work is very subpar. While I know this probably wasn’t a huge job for Environmental, it was for us, and I feel like they had a quick hit and got out. Awful experience.

Andrew and his team did a great job with our backyard oasis. From the design and planning stages to install and start up. They are extremely professional, hardworking and detail oriented. The pool and grotto came out perfectly. Now on to landscaping next spring. A big thank you to the Environmental Pools team.

I hired Environmental Pools to Design and install my custom pool. They did a incredible job and I am extremely pleased with how everything turned out. They were very professional and I highly recommend them.

Andrew and his entire team were great. They delivered on everything they were hired to do. Andy was always available and assisted as well as advised us with other trades involved in our new construction home. Their work product was spectacular and we would highly recommend Environmental Pools.

Andy and his team at Environmental Pools have performed multiple installations for us on a variety of large and complex residential construction projects. I have been more than impressed with their quality of work, attention to detail and outstanding communication practices. I believe Andy and his team have set a new standard of excellence in their industry and I highly recommend their services.