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Replacing a failed septic system is the work customers describe hiring Excavation Plus Inc to do. Based in Monson, the company lists septic installation and repair, Title V inspections, percolation testing, sewer and water connections, sewage-pump repair, and complete house site work. Its stated service area includes Hampden, East Longmeadow, Wilbraham, Monson, Palmer, Ware, and Ludlow. In a June 2024 Google review, a homeowner said the company replaced an entire failed septic system and leach field within the month, with about a week spent onsite. The customer credited Brenda with helping through the process and Jerry with answering questions, and said the crew seeded the lawn after the installation. A December 2021 Google reviewer described a smaller septic problem: the team investigated the same day and repaired it the next day, then addressed a separate issue caused by a drain-cleaning company. An Angi customer writing in December 2015 described a new tank and leach field costing about $11,000, toward the lower end of the quotes they received at the time. That reviewer said the work took about a week, workers explained the system and tank access, and the crew leveled and hydroseeded the area afterward. In a March 2014 Angi review, another customer credited the company with installing a septic system so a house could go on the market and completing a new home in time for their move. Google shows 3.8 stars from 10 ratings; Angi shows 5.0 from two. The BBB gives the business an A+. The negative Google accounts concern conduct outside construction work: a February 2025 reviewer complained about a driver following vehicles closely and turning without signaling in Stafford Springs, while a December 2023 food-delivery reviewer said an employee removed their tip after delivery.
When you are representing a business, you should drive as such. Driver is very inconsiderate to the point I pulled over to let him pass me, rode the next person's butt, then proceeded to pull into a parking spot in the middle of Stafford Springs without a directional. It's just rude; with a licence plate and sticker in the back window that advertise your business you should want to do better than that.
This is a wonderful company. They care and help. Do great work and are very fair with their customers. Thank you sooo much for all your help.
Brenda was great at helping me with the process. Jerry was knowledgeable and answered any questions that I had. They replaced my entire failed septic and leach field within the month and were onsite for about a week. They even seeded the lawn where the work was done and all in all I feel very good about the work I saw in putting the septic in. They took a scary expense and made it all good way faster and painless than I could have ever imagined.
Delivered food all the way from Ludlow only for the employee Logan to remove my tip once it was delivered. Food was still hot and I was on time. No reason why he did to me. I would never recommend this business just because of that. Not cool at all!
After recently moving into our new home, we were experiencing some septic tank issues and Excavation Plus provided immediate support to address the problem. Came over same day to investigate and repaired the problem the next day. The team also went above and beyond to solve a different issue caused by a chain drain cleaning service. 10/10 would recommend!
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2 changes recorded — last scanned Oct 1, 2026.