Verified record
Family Fence LLC is a fence installer with a 4.8-star average from 42 ratings on HomeAdvisor. The company describes itself there as dedicated to the craft for over 15 years. A 2022 BuildZoom customer named the owner as Thomas Cook. A 2023 customer said they hired Thom on short notice for a roughly 50-foot chain link fence on a retaining wall, and that he did the work a week before the time he originally quoted, at a price under that customer's expectations. A 2024 customer said the vinyl and black chain link fencing they got blend together. A 2023 customer said the whole fence was done in 3 days of work, and that Thom filled in larger gaps with that customer's small dog breed in mind. A 2022 customer said Tom custom made two gates, removed a chain link fence and posts, and cut back some bushes. A 2022 customer said the owner's bid was over $3,000 lower than the next higher bid. A 2024 customer said Tom and his fiancee installed the fence in the first week of August, not him and a work crew. A 2025 customer said they gave a deposit for a fence in November 2024, were told weather pushed the job to spring, and asked for the deposit back after many months of excuses; that customer said he called on August 13th to say he would mail it, and it had not been received.
I do not recommend hiring this company. I gave a deposit to install a fence in November 2024 and due to weather I was told it couldn't be done until the spring. I patiently waited and after many months of excuses I asked for my deposit back. On August 13th he finally called to say he would mail my deposit back to me. As of now I have not received it or had any contact from him.
Hottest period of summer, Tom and his fiancee came and installed the fence the first week of August, not him and a work crew. Seemed to go well.
Tom and his crew did an amazing job installing our fence! We got vinyl and black chain link fencing and they blend together flawlessly. The amount of time and effort they put into making sure the fence is installed correctly and securely is unmatched! Tom and his crew were extremely friendly and knowledgeable and helped explain the entire process to a fairly newer homeowner to ensure we were getting exactly what we wanted. We couldnâ t be happier with how everything came out and we look forward to being able to have a space for our dogs and child to run around for years to come. Highly recommend hiring Tom and his crew if you want the highest quality and best product for you next fence install or repairs, they will definitely not disappoint!
Tom did I great job very neat.
Fine job. Professional.
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1 change recorded — last scanned Oct 6, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Family Fence Reviews. Use it to sanity-check bids, then get the real number in writing.
Walk the line and pace it off — a pace is about 3 feet.
Estimated range
$4,050 – $7,950
Typical fencing project around $6,000
Fence & carpentry work5.0
Vinyl fencing replaced in two days4.9
Repairs over replacement4.8