Family Touch Repairs & Diagnostics, LLC

Family Touch Repairs & Diagnostics, LLC fixes household appliances, and a washer fixed the same day is the kind of call it gets. Its website lists refrigerator, dishwasher, oven, washer and dryer repair among its services, and the company says it has been in business 6 years. The stated service area runs from Bridgeport, Danbury and Greenwich to Mount Vernon and Rye. A recent Google customer said Brandon and David bought the needed parts and the washing machine was fixed within hours, the same day. A recent customer said Brandon was at the house in about an hour, diagnosed the issue quickly and did not charge for the service call. On HomeAdvisor, a recent customer said the company assessed a washer and a dryer, ordered parts, cleaned the dryer vent and replaced the needed part in both. A February 2026 customer said Brandon diagnosed the issue with a Bosch refrigerator, and that customer ultimately decided to replace the appliance. A 2025 customer said Brandon was at the house by 4 PM after a call around noon, found that a Thermador dishwasher's drain valve had failed, ordered the parts and returned to complete the repair. A 2025 customer said Brandon cleared the dust and lint build-up in a Bosch ventless dryer. A 2025 customer said they paid $141 for a consultation and $350 for a drain pump and labor, that the pump did not fix a washer/dryer that was not draining, and that calls went unanswered after that; that customer said another company's technician thought the pump looked like one for a dishwasher. A 2025 Google customer said a dishwasher was still not repaired four weeks after an emergency call, though they had paid up front. The Better Business Bureau grades the company C-.