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A garage-door service call did not turn into a bill for one Father and Son customer. In an October 2025 Google review, the caller said Mike suggested that an LED lightbulb could be interfering with the opener and declined to charge for a visit when he believed he already knew the problem. The customer praised that honesty and said the company would be their first call for future service. Father and Son Garage Door Service LLC says it serves Springfield and nearby Massachusetts towns, along with northern Connecticut communities including Enfield, Suffield and Somers. Its website offers spring and cable repairs, off-track door repairs, new doors, opener installation and repair, and maintenance. Its Massachusetts home improvement contractor registration is active. Google shows a 5-star average from nine ratings. A customer writing in August 2026 praises Mike's professional, fast service. In October 2025, another reviewer described an appointment within days of calling, explanations before work began and competitive pricing. A December 2024 reviewer described a visit within a few hours of calling, an opener replacement and door lubrication; they said the door ran more smoothly afterward.
I had a great experience with this company. Mike provided professional and fast service. I highly recommend them!
I called and spoke to Mike to Set up a service call to either replace my receiver or the complete garage door opener. He told me that there could be interference caused by the LED lightbulb. He said he didn’t feel right to charge me for a service call, when he already knew what was wrong with it. This was my first experience with fathers and sons and it’s refreshing to experience such integrity and honesty, Especially in the Stone Age. Going forward they will be my first call when I need service and I wouldn’t hesitate to refer them In the future.
I highly recommend Father and Son Garage Door for any needs—they're tough to beat and set a high bar over competitors. From quick scheduling (an appointment just days after my call) to top-notch customer care, the experience was a delight. Their professional, efficient team brought a friendly vibe, clearly explaining the work before delivering flawless results at competitive prices. Mike stood out with his excellent communication and meticulous attention to detail.
Father and Son Garage Door distinguishes itself remarkably from its competitors. Their team was punctual, efficient, and professional, providing a friendly atmosphere throughout the process. They offered a comprehensive explanation of the work to be performed, which they executed flawlessly. Additionally, their pricing is highly competitive. From the moment I scheduled the appointment to the completion of the job, the level of customer care was exceptional. They managed to accommodate my appointment within just a few days of my initial call, a service that is increasingly rare. Mike, in particular, is an excellent communicator and demonstrates an unparalleled attention to detail in his work. Engaging with this company has been a true pleasure, and I wholeheartedly recommend them for any garage door requirements. It will be challenging to find a company that surpasses this one.
I called Fathers and Sons Garage Door Services. They responded immediately and came to my house within a few hours. They Replaced my Garage Door opener and lubricated my Garage Door. It run smoother than ever and the price was great. I highly recommend them.
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2 changes recorded — last scanned Oct 1, 2026.
Two garage doors fixed in about an hour4.1
Damaged garage door changed the same day4.0
Fixes only what is needed3.9
Broken springs replaced fast3.7
Garage-door help within an hour4.3
Same day arrival3.9