Two other companies looked at a small broken piece on a garage door chain and told the homeowner the whole opener had to go. Lidor Dor fixed the part instead, at a price the customer called reasonable, and caught a cable that was close to snapping while he was there. That July 2026 account is the clearest picture of how 5 Star Garage Door works.
The Winchester company's Massachusetts home improvement contractor registration is active, verified against the state registry under 5 Star Garage Door LLC. On Thumbtack it holds a 5.0 across 219 ratings — every one of them five stars — with 181 jobs hired, Top Pro in both 2024 and 2025, and a background check passed by Lidor Dor in June 2024. Google adds 139 ratings at five stars. Thumbtack lists eight years in business, owner-operated.
The written accounts are few but consistent, and all from 2026. In May, a customer who had assembled an opener that turned out not to fit their existing setup said Lidor talked through the options over text and then arrived within twenty minutes. Another that month got the lowest of several quotes along with the most explanation, and the fast installation timeline he promised held. A third had old doors and motors replaced and pointed out that the new doors were sealed against insects and rodents. A technician named Tay handled a repair and maintenance visit in May, disposed of the old parts and left the garage spotless.
The work itself covers installation and replacement, repair of springs, cables, rollers and panels, and opener installation and service, on both residential and commercial doors. The company lists a service area running across Winchester, Woburn, Stoneham, Reading, North Reading, Arlington, Medford, Cambridge, Lexington, Burlington, Bedford, Billerica and Andover.
One thing to weigh: the star volume is substantial, but only five customers have written anything, and all of it landed inside a three-month stretch of 2026 — there is less detail behind those ratings than the count suggests. For a spring, cable, roller or opener job around Winchester, the verified registration and the fix-it-before-replacing-it instinct are the real arguments. Ask whether Lidor or another technician will be on your job, since reviews name both.