Federation Pest Control

Federation Pest Control treats homes and rental properties across Western Massachusetts; its website lists roach, rodent, bedbug, mosquito, tick, stinging-insect, ant, mole and vole treatments. It carries 4.9 stars from 72 Google ratings, 4.9 from 56 on Thumbtack, and an A+ grade from the Better Business Bureau. A recent customer said Harrison handled a full bed bug treatment at their rental property and came back three separate times to make sure it was thorough. A recent customer said they came out right away for an ant problem, and that when the ants were back in 2 weeks, Federation treated them again. For a wasp problem, a recent customer said staff came several times to ensure the nest was completely destroyed. A recent customer described an initial extermination cycle in which egress holes were patched and bait traps were put out, as the preliminary to ongoing services. A recent customer said baits were set and areas closed down to keep mice out of a garage. A recent customer said the first visit was scheduled within 24 hours of the initial inquiry. A recent one-star Google reviewer wrote "0 horrible." A 2026 customer said Harrison answered the call and was at the house within 3 days. A 2026 landlord said Federation came up with an aggressive approach to treatment that a prior company had never offered. A 2025 customer said Harrison filled in access points, inspected and added bait boxes in a duplex, and helped plan how to mouse-proof a pantry while the family was away for the holidays. A 2025 customer said Brendon sealed up the home without glue traps and that their pets were not exposed to poisons or chemicals. In a 2025 review, a customer said the basement visitor turned out to be a meadow vole, not a mouse, and that Brendan scanned the whole house and plugged the spots where it likely entered. A 2025 customer said a detailed report with explanations and recommendations came after each service.