FIRE N' STONE

Fire N' Stone is a Tilton fireplace and stove business with a 4.8-star Google rating from 649 ratings and an A+ grade from the Better Business Bureau. The company lists a service area that runs from Concord and Manchester to Laconia, Wolfeboro and Plymouth. A local paper has reported on it opening a new showroom after an accidental fire. Kevin resolved a fireplace issue for a recent customer, who said he took the time to explain everything. A recent customer said Andrew explained how to proceed with getting chimney inspections on a home they were trying to purchase. A 2026 customer said the technicians did a complete chimney inspection inside and out, then broke the results down piece by piece. A 2026 customer said Fire N' Stone had replaced their wood fireplace with gas several years earlier, brickwork included, and came back for a cleaning and inspection. A 2026 customer said the company replaced the flue for their wood stove the year before and completed a warranty repair within a short time. A 2024 customer said Kevin cleaned, polished, rearranged the logs and replaced the batteries in a gas fireplace that had stopped working after 10 years without service. A recent customer said that after an end-of-season pellet stove cleaning, the stove made a grinding noise the next day, and the company said it could not have caused it and would take a $900 payment to come out and fix it. A recent customer said they were asked to email pictures about a stove and never heard back. A 2026 customer said that on a quoted fireplace repair, the company would repoint only the floor of the firebox, saying loose bricks in the wall were not its area of expertise. A 2025 customer said the workers did a great job, but no one showed up on the day they were told the job would be finished, a manager never called back, and they spent another 24 hours without heat. A 2025 customer said the company overcharged for an inspection and did not complete half of it. A 2024 customer said the company wanted to keep $429 after they canceled an appointment less than 24 hours after booking it.