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Lakes Region Masonry is a masonry company; on Google it holds 3.5 stars from 13 ratings. A 2026 customer thanked Bill for the work on a kitchen brick wall. A 2025 customer said Bill did a quick inspection and quote for a busted corner of the brick atop a stone foundation, quoted less than expected and got the work done quickly. A 2021 customer said 13 steps had old pavers removed and new granite slabs installed in a couple of days. A 2022 customer said Bill and Tom did a brick chimney and cleaned up the area afterward. A 2022 customer who first posted a negative review over work quality and communication said Bill later sat down with them, they made a communication plan, and he and a colleague fixed the repoint. A 2025 customer said a lakefront retaining wall they were told would take two weeks was not halfway done by September and was still unfinished in December, after they had paid 50% under the contract and then additional money; that customer said a mess was left in the yard. A 2025 customer who hired the company to repair a leak around a chimney said the result was black tape with writing on it and cement slathered around the old flashing, and that a request for a partial refund was made to no avail. A 2022 customer said Bill missed an appointment, called days later citing an emergency, and no one showed up for the rescheduled visit either.
Hi Bill! Just wanted to thank you again for the great work on my kitchen brick wall. Everyone admires it! Thanks
Job was a lakefront retaining wall. I was told it would be a two week job. He started in July and worked about 2 or 3 hours most days. In september it was not even halfway done. He took a month off for personal reasons. then came to me for more money even though I had paid him 50% per our contract. I felt bad and gave him additional money, but it is now December and the job is not finished. There is a mess left in my yard and I don’t think the job will ever be finished by this person. there have been hundreds of text messages sent, and a lot of it was inappropriate personal information. He Also sent pictures of other jobs that were being done after I paid him and my job was not done
I hired Lakes Region Masonry to repair a leak around my chimney. I expected sealant around the base of the chimney and new flashing. If I had known I would get black tape with writing all over it on a gray roof and cement slathered around the old flashing, I would have looked for someone else to do the work. I paid in full at the time of service. After reflection, I called to say that I was not happy with the work. I subsequently requested a partial refund for the work not done, to no avail.
Bill helped us out with a quick inspection and quote for a busted corner of the brick atop our stone foundation. He quoted us less than we expected (and much less than we feared), and he got the work done quickly. Our basement is finally solid, and Bill & team did a great job getting us there. I would absolutely recommend Lakes Region Masonry to anyone looking for some quick, quality masonry work.
We had a brick chimney done by Bill and could not be more pleased with his work and the professional aura that he and Tom showed us last week. They cleaned up the area and left it all pristine. We highly recommend their work .
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1 change recorded — last scanned Oct 18, 2026.