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In October 2026 a customer bought a wood-burning fireplace insert from Fireside Supply, and said the install went great and the company showed them how to operate and maintain it, since they were new to inserts; the customer said the price was higher than expected. Fireside Supply, Inc. is a Hebron, Connecticut hearth shop that also runs Fireside Overhead Doors. Its home improvement registration, HIC.0550849, is active on the state registry, and it holds 4.2 stars from 85 Google ratings. In February 2025 Scott serviced two fireplace inserts and a ventless fireplace for one customer; after one unit backfired, he used a manometer, found the propane pressure at only 8 inches when it should be about 11, raised it in stages, cleaned the unit, replaced the logs and installed new rock wool. In October 2024 Scott found packing materials still inside the flue of a condo's gas fireplace and cleared and cleaned everything. In a March 2023 review, a customer said the company's rep removed a lot of creosote buildup from their chimney. In August 2024 a tech, Apache, cleaned a customer's pellet stove, put a mat down to protect the floor and carefully inspected the stove and chimney. In a September 2026 Reddit post, a commenter said Fireside Supply installed a pellet stove and cleaned a wood stove liner for them last year. In a March 2022 review, a customer said the owner, John, was informative when they ordered a new garage door opener, and two service reps installed it. In September 2022 a two-star reviewer said a technician cleaned their pellet stove and left without turning it on to test it; when it would not work days later, the company told them it doesn't service that brand. In November 2023 a one-star reviewer said the company misrepresented how well a pellet stove would perform and then refused to take it back. In February 2023 another one-star reviewer wrote that the company will sell you a stove and that's the end of their service and help.
“Fireside Supply in Hebron has always done us solid. Installed a pellet stove and cleaned a wood stove liner last year for me and were always professional and clean.”
“Fireside in Hebron off of 85.”
Recently bought a wood burning fireplace insert from here and we are so happy with it. The staff were knowledgeable and friendly. The install went great and they even showed us how to operate and maintain it since we’re new to using inserts. While the price was higher than we were expecting, we did end up buying the top of the line insert because if your going to spend a lot of money you might as well buy the best option available that adds loads of value to your home! Can’t wait to have our first fire once the weather starts cooling down.
Guy who helped me find what I needed was very knowledgeable.. They saved me lots of work.
I purchased my 2nd pellet stove from Fireside. A recent issue with the new stove required warranty work to be performed by Fireside. They responded immediately, and performed the service with diligence and top notch quality service. This is the only place where I'd go for my next stove because they not only aim the correct product issues but pleasure a customer as well. Thanks Fireside for servicing me for nearly 20 years.
Great experience with parts for my Harman invincible pellet stove. Highly recommend for anyone in the area looking for some quality stoves!
Wonderful customer service. I needed a gasket for my pellet stove, my old one had rotted and was leaking smoke into the house. Nicole, kept the place open a little longer on a Saturday so I could get there. Her and other staff helped me find what I was looking for, gave me some tips for installation and wished me luck. It was the right gasket and my family can breathe again.
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1 change recorded — last scanned Oct 29, 2026.
Bluestone walk and patio5.0
Thick old concrete replaced with pavers4.7
Two chimneys repointed by Pete4.1