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First Response Plumbing & Heat holds a 4.3-star Google rating from 13 ratings. A recent customer with a clogged toilet drain said the plumbers came within fifteen minutes and cleared the clog quickly, then an emergency charge showed up on the invoice that evening. That customer said the receptionist had not mentioned the fee, and the call came on a weekday during business hours. A 2025 customer said Frank and Mark rebuilt the water line intake in a 1950 house, including the meter and pressure reducer. A 2025 customer said Frank was there in less than an hour to fix a clogged toilet. A 2022 customer with a leaking water heater said Brian came out the same day, handled the warranty return at the store and installed the new one. A 2023 customer quoted the company as saying it doesn't "do anything with heating piping anymore."
Had a clogged toilet drain and the plumbers came out super quick and cleared the clog in no time. However, we were pretty surprised when we received an emergency charge. When we first called we stated we would appreciate if the plumber could come out sooner rather than later as we had people renting the house. We were informed they had availability open up and they came within fifteen minutes. During the phone call with the receptionist, we were not informed that we would be charged an emergency fee. We only found that out after the job was done and we got the invoice that evening. While, we appreciate the quick response and work of the plumbers, we would have appreciated being notified that our call was considered an emergency even though it was a weekday during business hours and we would be charged extra.
Frank and Mark rebuilt the water line intake in my 1950 househaa (town water intake, meter, pressure reducer and pressure meter and did an incredible job! They were very professional, punctual, and friendly. Their work was outstanding.
Frank was there in less than an hour to fix clogged toilet. Highly recommend!!
They should probably have changed their title also to plumbing and drain as they "don't do anything with heating piping anymore" would have been informative.
Great experience with the First Response Plumbing team. Punctual and knowledgable with tons of experience, able to explain the situation clearly to those without a plumbing background. All around good guys!
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2 changes recorded — last scanned Oct 30, 2026.
Typical New Hampshire range for this kind of work, from regional averages — not a quote from First Response Plumbing & Heat. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$240 – $580
Typical plumbing job around $410
Water treatment installs5.0
Prompt repair visits5.0
Water heater fix with hot water restored by 1pm4.9
State-verified plumbing license since 20092.7
