Floor Coverings International Pembroke

The mobile showroom is the pitch here: instead of driving out to a store, you get the samples brought to your own living room. Glen Thornton runs the Floor Coverings International franchise for Pembroke out of Hanson, selling and installing carpet, laminate, vinyl, tile and hardwood across the towns from Abington and Brockton to Cohasset and Norwell. How fast he answers is what customers write about first. An October 2025 customer had a call back from Glen within 24 hours of asking for an estimate and an appointment inside the week — sooner, if their own calendar had allowed it. In June 2025 someone dealing with flooding in their bedrooms was seen the day after calling. On a March 2021 job, when the flooring chosen turned out to be on back order, Glen found an in-stock alternative and the whole thing took a week. The installs take on awkward work. Brian refinished 200-year-old boards in August 2025, with a new floor laid in another room of the same beach house. A March 2024 crew fitted a floor around a pool table and a cast iron stove. In March 2025 a kitchen floor from a previous company was popping up underfoot and had to be sorted out, and in May 2022 a landlord had a large carpet area replaced on two days' notice before a tenant moved in. A December 2022 customer says Glen spoke to their insurance company directly when the construction terms got over their head. One account cuts against all that, and it turns up on a second site as well. An October 2024 Google reviewer says they were upsold to a much more expensive product they were unhappy with, and that the first installation was a disaster, with new vinyl laid over a bulging threshold. The most recent customer review on the company's Better Business Bureau page carries the same warning about being upsold to a costlier floor; that page grades the company A+. If you like choosing flooring at your own kitchen table and need a quick turnaround — an insurance job, a rental between tenants, a floor someone else botched — this is a setup built for it. Get the product name, grade and price written onto the quote before you sign, and ask exactly what the subfloor and threshold prep includes.