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Four Paws Lawn Care is a Millbury lawn-care company, and the written reviews on file swing sharply between two very different accounts. In a 2021 review, a new homeowner praised the office (naming AJ) for helping pick the right services and credited a technician named Jeff with quick, visible results on their lawn. More recent reviews tell a different story. In a 2023 review and again in a 2024 review, separate customers described paying in advance for lawn and mosquito treatments that were never finished, then being unable to get a refund despite repeated calls and emails — one customer said they filed a formal complaint and had been waiting since that summer for their money back, and both described the company's communication breaking down once the refund request came up. There isn't a more recent positive account to weigh against those two complaints — the good review on file predates them by two years, and nothing more recent is available to say whether the billing and follow-through issues have been resolved. Given that, it's worth asking directly about prepayment policies and getting everything in writing before signing up for a treatment plan here.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Four Paws Lawn Care. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$50 – $70
Typical landscaping service around $60
I would give zero stars if I could. We were customers for awhile and we never had an issue with this company until last year. They never finished our lawn or mosquito treatments that we pre-paid for. After multiple emails and phone calls, no one could refund us the money (over $300) until it went through the owner. The owner Stephanie is completely non-responsive. I would NEVER recommend this company to anyone. We have contracted with a new company and couldn’t be happier.
Awful company just look at BBB website. The product doesn’t work and they refuse to refund money and stopped communicating. Complaint filed and hoping for a refund since July. Poor communication. Customer service couldn’t refund money after many excuses and forwarded to a non-responsive owner Stephanie. Stole $504.00 for seasonal spraying. Came out twice and mosquito issue became worse and they never came out again. Buyer beware- DO NOT USE THIS COMPANY!!
Absolutely love the crew at Four Paws Lawn Care! AJ in the office helped give me all the info I needed as a new homeowner to select the best services for my property. Jeff is an artist when it comes to lawn care. Already in one season my lawn looks amazing! They just completed the overseeing and aeration for the fall and I can’t wait to see what it looks like. These guys are without a doubt the best investment I’ve made since owning my home. Keep up the great work guys!!
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Added 3 new comments, added 1 new photo, established 1.5 rating
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