G & G Fuel Inc

G & G Fuel is a two-person home heating oil business at 3 Pond St in Randolph. Its BBB listing files it under Fuel Oil, names Willie Glover as owner, and gives a business start date of January 2010 — 16 years in business — with no BBB rating at all, because the bureau says it does not have enough information to issue one. What customers have written is thin and dated: two reviews, both from 2020, pulling in opposite directions. In an October 2020 review, a customer called it the best for quick fuel delivery, singled out Willie the driver by name, and said they had been with the company for years. In a January 2020 review, another customer said they constantly had to call for a refill even after paying in advance, and told other homeowners not to use the company. That same complaint is republished on a Birdeye listing for the business. On Google the company sits at 2.3 stars from three ratings. Before signing up for a delivery plan, get the terms of any prepayment in writing — how much oil it buys, when it is delivered, and what happens if a drop is missed — since that is exactly what the 2020 complaint turned on. This is a small local oil delivery operation rather than a home improvement contractor, and its written history stops in 2020. Anyone considering it should ask how deliveries have run in the years since.