Kelley's Oil Co. Inc.

Kelley's Oil Co. is a family-owned heating-oil and burner-service company that says it's served Weymouth and the South Shore since 1980 — Abington, Braintree, Cohasset, Hanover, Hingham, Milton, Quincy, and a dozen other towns are all named as part of its coverage area. BBB rates it A+ (it isn't a BBB-accredited business), and puts its history at 46 years. The reviews are unusually deep and consistent: 19 on Google, every one of them five stars going back to 2021, and a Google average of 4.9★ from 41 ratings. Several customers describe relationships that run decades — in a 2022 review, one said they'd used Kelley's for 30 years despite a property that's genuinely hard to deliver to; a 2024 review said over 20 years; and a late-2022 review said simply "decades." What repeats across that span is a specific kind of trust: that same late-2022 review described the owner personally calling to walk through furnace symptoms and make sure the customer wasn't in danger, with a technician dispatched within half an hour on a holiday. The most dramatic account, from a 2024 review, describes a homeowner moving into a new house when a box fell and severed the oil line, spilling oil from the tank. The customer called the fire department, then Kelley's — and Chris and his son Jake arrived at the same time as the fire truck, stopped the spill immediately, and stayed for hours afterward helping with cleanup, providing cleaning materials at no charge before even discussing the tank repair. Other reviews describe more everyday work handled with the same care: a 2023 review described a new Roth oil tank installed after a same-day quote (the same customer noted Kelley's had installed their furnace roughly 12 years earlier), a January 2024 review described a furnace that wouldn't fire getting fixed within hours of a call, and a June 2025 update posted to an older review described an AC tune-up from a technician named Rob, with the same team — Kendra included — praised by name. For oil delivery, burner service, or tank replacement anywhere on the South Shore, Kelley's has one of the deepest and most consistently positive records around, including a demonstrated willingness to go beyond a normal service call in an actual emergency.