G's Ultimate Office Cleaning Svc., LLC

Eleven years on file with the Better Business Bureau, an A+ grade, and not one customer review to go with it — G's Ultimate Office Cleaning is a Springfield company that has been working steadily without ever chasing a rating. Glenda Santos owns and runs it. The company's own account puts it at more than ten years cleaning offices across Western Massachusetts, and the BBB file dates the business to April 2015. The bulk of the work is commercial — offices cleaned on a schedule — with maid service, green cleaning, and one-off move-in/move-out and post-construction cleanups alongside it. Its stated coverage runs from Springfield and Chicopee out to Holyoke, Northampton, Amherst and South Hadley. Its BBB page carries an A+ grade with no complaints listed, though the business is not BBB accredited, and it turns up in the Chicopee Chamber of Commerce directory as a member. On its own site the company describes itself as woman-owned and minority-owned and says it holds WBE, MBE and OSHA 10 certifications and is bonded and insured — all of that is the company speaking about itself, not something confirmed against a registry here. The thing to weigh is how quiet the outside world is: its BBB page lists no customer reviews, so there is no written history from people who actually hired them. If you run an office in the Springfield area and want a scheduled cleaner with a long local file and a clean complaint history, this is a reasonable call. Ask for references from current commercial accounts, and if the WBE or MBE status matters to your procurement, ask to see the certificates themselves.