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An attic emptied, a parents' basement and garage cleared, and rubbish collected after another company left it behind: recent Garbage Gone customers describe both one-off cleanouts and regular trash service. The business says it is a family-run Cape Cod rubbish-removal company founded in 2007, offering weekly and seasonal curbside collection, dumpsters, home cleanouts, dump runs and appliance removal. Its stated service area includes Hyannis, Barnstable, Sandwich, Dennis and towns extending to Provincetown. In an August 2026 review, a family credited Joel and the team with a prompt, responsive cleanout of their parents' basement and garage, saving repeated trips to the transfer station. Another August customer described staff emptying an attic and asking questions when uncertain rather than assuming what to do. A June customer said their belongings were wrapped, packed and moved into a new home without problems. Getting service started also receives specific praise. A July customer said emails were answered quickly and collection began in under a week. Another July customer said Tamires patiently answered all their questions and made the process easy; Garbage Gone collected the trash the same day their previous company had left it behind. A customer who switched in late July described a smooth transition and attentive office staff. Dumpster users describe delivery and placement as well as the rental itself. A July reviewer said the driver placed the dumpster exactly where it was needed. An August customer had a dumpster at home for two weeks and said earlier pickup was available. Pricing praise includes a July customer who said trash and recycling cost around $60 a month after previously paying more than $100 with Nauset Disposal. Those are that customer's reported charges. Google lists a 5-star rating from 568 ratings, and BBB assigns an A+ grade. An August 19 reviewer raised a serious concern: they said a truck leaked hydraulic fluid along their neighborhood street and at least two miles of the main road. The reviewer worried about nearby storm drains and said a promised callback from the boss never came. They also said someone left absorbent material at a drain, while expressly being unsure whether that person was a neighbor or company employee. Separately, a July customer said the supplied containers had been unavailable the previous week and they still needed one.
Great guys and very personal
Incredibly efficient and accommodating. Staff was courteous and professional. When uncertain, they asked before assuming. They went above and beyond emptying the attic.
Their truck had a hydraulic leak, spewing fluid down my neighborhood street and at least 2 miles up the main road. When I called to explain my concern of the fluid dripping into our storm drains in front of my home, I was told "my boss will call you" and I never heard back. Someone (perhaps a neighbor or maybe a Garbage Gone employee) spread absorbent material at the storm drain to catch the liquid...but then left the material...which defeats the purpose of spreading it if it's just left there to fall into the storm drain anyway... What's most concerning is the company's lack of communication and uncaring attitude toward a possible major issue.
Just started using the service. They came on time and got me my Free barrel ahead of their visit.
Always on time, clean trucks
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 30, 2026.
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