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Typical Greater Boston range for this kind of work, from regional averages — not a quote from Gennari Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Gennari Plumbing & Heating describes itself on the Better Business Bureau as providing plumbing and heating services, including repairs, installations and renovations, for residential and commercial projects involving heating systems, air conditioning and plumbing. A 2025 customer said the company installed six mini splits throughout their house and that the service calls that followed were all handled under warranty. That 2025 customer also praised a technician named Roger as knowledgeable in heating, air conditioning and plumbing. A 2019 post on gbhistory.org said Eugene Kinne of Gennari Plumbing & Heating had finished the rough plumbing in a reconfigured existing bathroom and in the space for a new handicap-accessible bathroom. A 2024 post on linkedin.com thanked Dan Andrus and Gennari Plumbing & Heating for the poster's first home generator. A recent customer questioned a charge of $611 and two workers to change the coolant in a mini split air conditioner. A 2021 reviewer wrote that a new natural gas furnace was installed fine, but that the company never followed through on getting the inspector to sign off. That 2021 reviewer also said the office quoted one hour of labor, $125, for a worker who was at the house for about 10 minutes. A 2017 reviewer said that on a job to install and relocate a bathtub faucet, the technician cut a water heating line in the floor, water poured through the ceiling, and the company tried to charge for the four-hour repair. A 2017 customer wrote that the company made six trips for the same air conditioning issue, charged for five of them, and that the problem returned a month after a repair costing nearly $1,000.
“Although I work in engines and generators this is my first real home generator. Thanks Dan Andrus and Gennari Plumbing & Heating. First step done!”
“he got the opportunity to work for Gennari Plumbing & Heating in Great Barrington, “a big outfit with 35 talented employees,” Sisco notes.”
“Eugene Kinne of Gennari Plumbing & Heating has finished the rough plumbing in the reconfigured existing bathroom, and in the space for the new handicap-accessible bathroom.”
$611 and two workers to change the coolant in mini split a/c???
Over the past year after having Gennari install 6 mini splitters throughout our house, we had several service calls to address varies concerns. All handled under warranty. Now over the summer Gennari hired one of the BEST technicians ever. Roger is extremely knowledgable in heating, air conditioning and plumbing. He is a perfectionist in all the work he does. Gennari hit the jack pot hiring him. Thank you.
They installed a new natural gas furnace for me about a year ago which they did a fine job with but then never follow through To actually get the inspector here to sign off on it which they promised would be done. About two month ago We started leaving messages trying to arrange A time when they could come and remove a small piece of radiator for us our messages were not returned Until maybe the fourth time calling, so yesterday their guys showed up at our house intending to do the work but informed me that they needed to put in something different than I originally wanted so after being there about 10 minutes they left. The main office called me about a half an hour later talking to me about rescheduling and I said It was OK because the guys Would have had to leave on an emergency call anyway. Then this afternoon I get a call from the main office again giving me quotes on installing a piece of radiator that the workers recommended and said That they would be charging me One hour of labor equaling $125 for the guy being here for 10 minutes🤯🤯🤯🤯🤯
These guys handle their problems poorly. On top of that, extremely rude. Called to have them install and relocate faucet for bathtub, came out no problem. The tech was nice, but he made a mistake and cut a water heating line in the floor causing water to pour through my ceiling. Ok, we all make mistakes. Took him four hours to repair his mistake and they tried to charge me. Don’t write reviews often, but man, not sure how these guys are still in business. Awful, just awful!!
DO NOT WASTE YOUR TIME OR MONEY. I had an absolutely HORRIBLE experience every time I worked with them and was ripped off tremendously. They had 6 separate trips to my house for the same issue and charged me for 5 of the 6 trips. They said I could "put a band aid" on my a/c for cheap or spend a lot of money to fully fix the problem. I opted to fix it once and for all and paid them nearly $1,000.00. After 1 month of working a/c the EXACT same problem returned. When i called they said they were no longer servicing my house and have refused to return any of my phone calls. I do NOT recommend them. I've been talking to my family lawyer about taking them to court. Try Le Prevost instead (or anyone for that matter)
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